Questions tagged [gmail]
This tag is for questions related to "Gmail to Salesforce" and "Gmail Buttons and Links" .
25 questions
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16
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Salesforce for Gmail integration error
One of my users has raised an issue that he's been suffering for quite some time when he tries to create/send an email via the Salesforce for Gmail integration. He gets the following message:
Error in ...
0
votes
1
answer
152
views
Add a Person Account from Outlook/Gmail integration
We have Person Accounts set up in an org and want the email integration to create one of these instead of a Contact or Lead (which we don't use). After setting up the integration app we don't see the ...
- 1,977
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0
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589
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One-click unsubscribe is not visible on some emails with Gmail [closed]
Since Gmail will start requiring one-click-unsubscribe in 2024, we want to ensure compliance for our emails.
Our emails already have one List-Unsubscribe header field and one List-Unsubscribe-Post ...
- 31
0
votes
1
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624
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Interactive email form desconfigured in Gmail
Im currently working in a NPS solution for my company, where we send a survey via email with a 10 star rating grid. In the interactive email studio, the email body looks ok, but when we receive it on ...
0
votes
1
answer
768
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Email Routing in Gmail to Email Service Address in Salesforce
I am setting up Email Services in Salesforce. I have created an Apex Class which performs a logic and have created a new Email Service Address as well.
When, I send an email to the new Email Service ...
- 1,465
3
votes
2
answers
7k
views
Emails from flow not sent to gmail email addresses
I have a record triggered flow after update, which uses a Send Email action to send an email to the email address specified in the Account record.
While it works fine when the email address is outlook ...
- 1,801
0
votes
1
answer
4k
views
Why chrome extension for Gmail not working?
After enabling Gmail integration on my org I expected the chrome extension to work with Gmail. Unfortunately, it's not working. The extension is installed successfully, but clicking on it with Gmail ...
- 191
0
votes
1
answer
593
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How to detect email platform used with AMPScript?
Problem: I used the Interactive email form for my Email Template, with a description related to it (description stay above the Interactive Email form, in a different block).
But since Outlook hasn't ...
0
votes
1
answer
679
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Marketing Cloud Interactive Email Form Doesn't Render in Gmail Webmail or Gmail App
Any ideas why my interactive email form is not resulting in a fallback button in gmail webmail and gmail app?
It does display in Apple iPhone Apple iPad Apple Mail and AOL webmail
- 17
2
votes
1
answer
749
views
Dark Mode and Visualforce templates
I have been looking for a solution to be able to show the email body with white text and black background when the dark mode is enabled. But so far I haven't seen any solution that is actually working ...
- 141
0
votes
1
answer
1k
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Gmail Integration how to add a new contact?
i need the buttom "add contact"
i
I'm not seeing the button
- 3
3
votes
1
answer
498
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Google promotion tab [closed]
I am trying to get extra promotion buttons in Gmail.
The Salesforce documentation says that placing this code into an email
Google Promotion Tab
will show some extra buttons in the promotion tab.
I'm ...
- 169
0
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0
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179
views
Gmail open tracking pixel is status:blocked
In every email you send from salesforce marketing cloud, you send an open.aspx (open tracking) request in the form of:
Request URL: https://click.my.delegated_domain.com/open.aspx?HASH-KEY
When i go ...
user80446
3
votes
1
answer
2k
views
Salesforce Inbox + Einstein Activity Capture - create new contact prompt disappeared
My client has been using Salesforce Inbox for a while, and now asked my to turn on EAC. Now that EAC is on, he is no longer prompted to Log the Email after sending it. Which is fine when a contact ...
- 845
0
votes
1
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2k
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Relate an Email Thread to a Salesforce object
We are using Einstein Activity Capture in order to log in emails that we have with Specific Contacts.
Our contacts are most of the time involved in Many opportunities so a specific contact can be ...
- 455