1 MILLION. 👆 That's how many support requests Agentforce has handled for our customers. How can Agentforce help you? Just ask at help.salesforce.com.
Salesforce
Software Development
San Francisco, California 5,946,136 followers
We're the #1 AI CRM—where humans with agents drive customer success together.
About us
We're the #1 AI CRM—where humans with agents drive customer success together with AI, data, and Customer 360 apps on one platform. Privacy Statement: http://www.salesforce.com/company/privacy/
- Website
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http://www.salesforce.com
External link for Salesforce
- Industry
- Software Development
- Company size
- 10,001+ employees
- Headquarters
- San Francisco, California
- Type
- Public Company
- Specialties
- Enterprise Cloud Computing and Customer Relationship Management
Locations
Employees at Salesforce
Updates
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📊 New research from Slack shows AI usage among desk workers is up 233% in 6 months. That's not all: Workers who use AI are 64% more productive and 58% more focused than those who don't. Get more insights from Slack's Workforce Index: https://sforce.co/3UgYrzc
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A loan every 30 seconds. 11 million lives changed. Now Hero FinCorp is scaling even faster, and with zero slowdown during peak festival seasons. See how they do it with Agentforce: https://sforce.co/3Gv3LvP
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At Salesforce, innovation is in our DNA. 💡 Our Java Platform Engineering team recently modernized our 15GB Core Java Application by moving to JDK 17 for better performance. While tackling strict API encapsulation, updating key libraries, and revising over 10,000 tests, they also kept the platform running smoothly. 👀 Curious how they did it? Learn more: https://sforce.co/4c3Sluf
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Managing people used to be the job. Now it’s managing people + AI agents. The best leaders? They know when to trust the tech AND when to trust their gut. Here’s how to lead in the age of autonomous agents: https://sforce.co/3U0JtNF
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🚀 Nexo boosts client support agility with Agentforce — resolving 62% of chats instantly while staying available 24/7 for complex crypto questions. See how they’re helping clients get the answers they need, faster by combining human care with smart tech: https://sforce.co/46auAzI
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Salesforce's Code Builder is a browser-based IDE powered by integrated AI — and it's bringing our developers major results. 🙌 Geeta (Software Engineering MTS) shares more about how it slashed startup latency by over 70% while managing infrastructure costs, utilized AI to ensure performance stability, and scaled the platform without compromising speed or reliability. Dive in: https://sforce.co/3TjlF7C
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⏱️TL;DR: 3 lessons to easily unify your data with Data Cloud: 1️⃣ Focus on high-impact use cases 2️⃣ Prioritize 10–20 valuable data points 3️⃣ Set up teams and processes to identify lead value and align priorities Take a deeper dive: https://sforce.co/46CqaBQ
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We’re honored to share we're on the #ForbesAccessibility100 list, recognized as one of the top 100 global innovators and impact-makers driving progress in accessibility. ✨ Accessibility is core to how we build, lead, and show up in the world. From inclusive product design to workplace equity and beyond, we’re proud to help create a more accessible future for all. Learn more at Salesforce Accessibility.
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Will AI replace us? Or amplify us? AI agents can help resolve 85% of service queries, but that's not the story. The story is humans freed to do what AI cannot, and a new partnership with machines. Marc Benioff shares his vision in Financial Times: https://on.ft.com/46EO0gi
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