🎙️ New Episode Alert! 🎙️ What happens when you combine the power of copy trading, community, and creators? You get dub — a platform that's redefining how we think about investing by making it accessible to everyone. 🤝 In this episode of the CX Coffee Chat, Brett Chereskin (COO at dub) joins Dan Marini to share the story behind building a fintech company that’s as focused on user experience as it is on innovation. From 13 years of active-duty service in the U.S. Army to navigating the complex world of financial regulation, Brett shares how dub is: 🔹 Balancing product vision with real user feedback 🔹 Building trust-first onboarding flows in a world where apps ask for your SSN in the first five clicks 🔹 Empowering everyday users to follow expert-curated portfolios — with full transparency 🔹 Creating a community-first experience, where investing feels less intimidating and more human 🎧 Whether you're a creator, investor, or just curious about the future of fintech or trading — this is one you won’t want to miss. 👇 Listen now (links in the comments below) #Fintech #CX #Creatoreconomy #Dubapp #Copytrading #Podcast #Customerexperience
概要
🎯 We support startups and scale-ups to differentiate themselves, scale up their team and improve their CX operations, quickly and simply. 👉 Put simply, we’re where you need us, when you need us. The Nest offers a wide variety of services, all of which are customized to the client’s individual needs and available 24/7, including: ▶ Omnichannel Customer Service (customer care, community management, technical support…) ▶ B2B & B2C Sales Support (from acquisition to customer retention) ▶ Regulated, KYC & Payment Services (marketplace payment services, credit management, KYC…) ▶ Platform Management & Digital Content Services (Content moderation and management, Data annotation, Digital activation…) Thanks to our dedicated outsourcing model focused on agility and flexibility, we already support the growth of some of the world's most exciting companies (Ankorstore, Lydia, Swile, Cowboy, Dream Games...) on all their CX topics and in >95% of all spoken languages, with experts dedicated to their brand in more than 70 countries around the world. 💡 The Nest clients also have access to our Community, offering business development, CX insights and guidance to enable start-ups to grow and succeed in their marketplace. Scale up your Dream Team. Quickly and Simply. https://thenest.concentrix.com/
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https://thenest.concentrix.com/
The Nest by Concentrixの外部リンク
- 業種
- 業務請負
- 会社規模
- 社員 10,001名以上
- 本社
- Paris
- 種類
- 非上場企業
場所
The Nest by Concentrixの社員
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Hélio Sassioto Jr.
Sales Director na Concentrix | Sales | MKT | BPO | SaaS | CX | GEN AI | NEW ECONOMY
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Boryana Richards
Your customers are growing, make sure your CX keeps up | Agile GTM support for scale-ups | Digital CX | CX + GTM strategy for scale|
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Dani Guardans Bonet
EMEA GTM | Ex. DocuSign-Salesforce-Google | IE Business School | VC
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Catalina Niño
Creando experiencias de cliente únicas y revolucionando la industria a través de la IA 🤖 - Tecnología - Transformación Digital - Experiencia de…
アップデート
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🌍 Helping a leading telemedicine provider expand in France wasn’t easy—pharmacies were already using competitors and flooded with sales pitches. 🚀 Cracking this crowded market wasn’t about shouting louder—it was about selling smarter. We helped our client supercharge their B2B sales with: 🔥 A specialized, medically savvy team ⚙️ Streamlined processes with smart tools 📊 Killer KPIs for laser-focused performance ⚡ Lightning-fast onboarding—4 weeks instead of 2 months 📈 Tripled appointments and boosted conversions Proof that the right strategy + the right team = unstoppable growth. Need support with your B2B (or B2C) Sales? Just reach out!
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🚨NEW EPISODE ALERT🚨 ☕ On this episode of CX Coffee Chat, we sit down with Craig Jackson, Director of Customer Success at Pleo, to explore how you build and scale a CX team that actually thrives in hypergrowth. 💡 What you’ll learn: – How to align CX with product and engineering – Why empowered teams outperform and how to foster a sense of purpose and belonging – The mindset behind hiring for potential, not just experience – And what makes Craig say: “I’m extremely proud of the group. I couldn’t be happier.” 🎧 Don’t miss this one if you care about CX, culture, and scaling with soul: 👉 https://lnkd.in/dRuec5Sn All links in the comments below 👇 PS: Thanks Matthew Kettell for being the best host
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The Nest by Concentrixさんが再投稿しました
Je recrute & manage des équipes externalisées de Back-office, Service client, Sales et KYC
Deux jours à #VivaTech, au plus près des startups et scale-ups présentes sur les stands d’Orange, ENGIE, La Poste Groupe, La French Tech, La Fabrique by CA… Des échanges riches, inspirants, avec des équipes qui cherchent à aller vite, mais surtout à bien faire. Ce que je retiens : – une ambition claire de scaler intelligemment, – une volonté assumée de faire bouger les choses, – et un vrai désir d’avoir un impact positif sur la société que nous formons. Chez The Nest by Concentrix, on est là pour accompagner cette dynamique. Notre mission : libérer du temps, structurer les fonctions clés, pour que les équipes puissent se concentrer sur ce qui compte vraiment. Sales externalisés, support client multilingue, onboarding, KYC, Voicebot, chatbot… Nous créons des modèles pensés pour la croissance, l’agilité, et la performance. Si on ne s’est pas croisés, je suis encore dans les allées aujourd’hui ! #VivaTech #Startup #ScaleUp #Impact #Growth #CustomerExperience #SalesExecution #TheNestByConcentrix
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Can’t believe we won!!!!!! 🏆🎉 We’re officially Globee Awards Disruptor Winners — and we’re over the moon! 🌙✨ From scaling startups across continents to delivering agile, multilingual CX solutions, we’ve been hustling hard — and this win feels so good. Massive shoutout to our dream team for making this possible. Let’s keep disrupting! 🚀🌍 And the best part? Together with Concentrix, we took home SIX Disruptor Awards this week! 🔥🙌 👉 https://ow.ly/rqST50W4BPr #GlobeeAwards #Disruptors #StartupScaling
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Hallo vanuit Amsterdam! 👋🇳🇱 We’re live from Money20/20/Europe, the epicenter of fintech innovation! Say hi to Matthew Kettell, proudly representing our team on the ground. Connect with him — he’s packed with sharp strategies to help shape the future of money (we won’t spoil how 😉). #Money2020 #Money2020EU #Fintech #Innovation #FutureOfMoney
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🌍 The countdown to Money20/20 Europe is on — just 7 days to go! This year's event promises bold conversations on the future of finance, including: 🔹 Digital DNA: Will identity become the ultimate currency? 🔹 Beyond Fintech: What is the future of money? 🔹 Embedded Intelligence: What happens when money thinks for itself? 🔹 Governance 2.0: How do we regulate a future not yet written? …and so much more. 🚀 Heading there too? Connect with our very own Matthew Kettell — he’s your go-to for all things fintech, CX, AI, compliance, scaling smarter... Let’s build the future of fintech, together. 👋 #Money2020Europe #Fintech #CX
Excited to be heading to Money20/20 in just a couple weeks. Looking forward to spending time with some of our amazing fintech & payments clients, and meeting the innovative new players who are shaping the future of fintech. Drop me a message if you'd like to connect! 💬🚀 Rich Mansell Jonathan Cowey Michael Budden Suse Scott The Nest by Concentrix
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The Nest by Concentrixさんが再投稿しました
Introducing iX Hero, your advisor's new best friend. An agentic AI-powered app that works together with a human in the loop to supercharge the way customer experience is delivered, from quick fixes to complex questions. Learn more: https://cnx.li/ATBCh
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The Nest by Concentrixさんが再投稿しました
Je recrute & manage des équipes externalisées de Back-office, Service client, Sales et KYC
Nouveau succès pour France FinTech Revolution cette année, le rendez-vous incontournable de l’écosystème #fintech ! Des intervenants de grande qualité se sont succédé tout au long de la journée pour aborder des sujets à fort enjeu…Rodolphe A. et Axel Demazy de Spendesk ont notamment fait une intervention inspirante : “From AI powered vision to sustainable growth.” Ravi également d’avoir croisé Alison Alonso de Okali ainsi que Come Fouques d’Indy au détour d’échanges toujours enrichissants ! The Nest by Concentrix est ravi d’être partenaire de France FinTech qui ne cesse de se renouveller ! Félicitations à toute l’equipe pour l’organisation Tatiana Ramaroson Alain Clot #FranceFintech #FintechRevolution #Spendesk #Okali #Indy #Fintech #Innovation #AI #Growth #Networking #Ecosystem #B2B #TechForFinance
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The Nest by Concentrixさんが再投稿しました
Coming soon: Intelligent tools that help your advisors move faster and deliver standout customer experiences. Watch this space 👀