Your points history shows five different status labels that help you track your progress. Here’s what each one means:
Earned – These points have been successfully added to your account after completing an activity, placing a qualifying order, or reaching a milestone.
Pending – Points are on the way but not available to use just yet. This usually happens with purchases that need to ship before the points are finalized or with activities that have a built-in delay.
Progress to Complete – You’ve started a points-earning action (like a quiz or review), but haven’t finished it yet. Once the action is completed, points will be awarded.
Reversed – Points were removed because the qualifying action was canceled. For example, if you referred a friend who later canceled their order, the points earned from that referral would be reversed.
Refunded – If you returned a product you earned points on, those points will be deducted from your account once the return is processed.