From the course: Complete Guide to Jira Administration: Configuration, Management, and Automation

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Managing users and access

Managing users and access - Jira Tutorial

From the course: Complete Guide to Jira Administration: Configuration, Management, and Automation

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Managing users and access

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- Next are decisions related to user management and application access. At one company, there were 1,000 active Jira users, but only 700 employees. So this is both a security and a cost problem. Users weren't made inactive when they left the company, and this is what happens when there's no user management strategy. Decision 18, user management is more than just adding new users as they join the company. Your user list needs regular attention to remain accurate. You must establish procedures to support new users as well as departing users. How will you handle and receive access requests and removals? You need a process for managing application access, permission changes and group membership. Decision 19, decide how users will access the application. What credentials or security policies are needed for login? How does a new user securely receive credentials when they're added? Will access be stored locally in the application or managed in a central location like active directory…

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