Complete Guide to Jira Administration: Configuration, Management, and Automation
With Rachel Wright
Duration: 8h 55m
Skill level: Intermediate
Released: 7/16/2025
Course details
Jira helps teams of all types manage their work and has become the industry standard for tracking business tasks, releasing software development features and bugs, and fulfilling support requests for service teams. Behind the scenes is a Jira administrator who implements, configures, and maintains the software and all its settings. Understanding how end users leverage Jira and how to configure it properly is the key to unleashing the power of Jira Software and Jira Service Management.
In this comprehensive course, instructor Rachel Wright teaches you: how to create and configure a new Jira or Jira Service Management application; what initial decisions to consider for managing existing data, users, and access; how to select global configuration, permission, and interface settings; how to create and configure Jira projects, schemes, workflows, custom fields, and related settings; ways to leverage software-specific features like versions and releases, and how to use automation, apps, and integrations to extend Jira functionality.
Skills you’ll gain
Earn a sharable certificate
Share what you’ve learned, and be a standout professional in your desired industry with a certificate showcasing your knowledge gained from the course.
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Showcase on your LinkedIn profile under “Licenses and Certificate” section
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Download or print out as PDF to share with others
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Share as image online to demonstrate your skill
Meet the instructor
Contents
What’s included
- Practice while you learn 1 exercise file
- Test your knowledge 15 quizzes
- Learn on the go Access on tablet and phone
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