From the course: Complete Guide to Jira Administration: Configuration, Management, and Automation

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Enhancing rules with smart values

Enhancing rules with smart values - Jira Tutorial

From the course: Complete Guide to Jira Administration: Configuration, Management, and Automation

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Enhancing rules with smart values

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- We just created a custom automation rule, but the email message the rule sends is pretty boring. So in this section, we'll enhance the rule's abilities with smart values. Smart values are a low-tech way to access, substitute, and manipulate issue data. Instead of hard coding a Jira issue key in an automation rule, you can use the format issue.key enclosed in double curly brackets to insert it as a placeholder. You can use the same substitution concept in Jira for customizing comment and notification copy, setting and copying field values, formatting and calculating totals and dates, and more. Jira stores a ton of data, so it's great to be able to use all of that info in a dynamic way. Smart values are enclosed in double curly brackets. In their simplest form, they include a parent element, followed by a period and a child element. The smart value issue.key returns a Jira issue ID like ISSUE-123. Simply add a smart value to a line of copy to dynamically customize the output. Smart…

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