From the course: Complete Guide to Jira Administration: Configuration, Management, and Automation

Course use case

- Here's a sample use case so we can experiment with Jira schemes and settings. We'll use this example throughout the course. Please feel free to adapt it to the needs of your organization. Let's pretend your organization is acquiring another company When companies merge, there are duplicate functions and systems to connect, integrate, and manage. The deal's been made, and we've been asked to help track the acquisition effort in Jira. We'll use Jira software to manage changes needed to each company's applications, like their websites. We'll also use Jira service management to track users needing access to the other company's systems, and to answer technical questions about the acquisition. We'll configure all the global application settings and create a software project and a service management project. Then we'll select all the standard settings in both project types. We'll also create custom elements like fields, screens, workflows, automation rules, and more. We'll create a new cloud site for the course use case, but you can also use an existing Jira application, a test environment, or a data center application to follow along.

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