From the course: Complete Guide to Jira Administration: Configuration, Management, and Automation
Unlock this course with a free trial
Join today to access over 24,600 courses taught by industry experts.
Additional resources for Jira learning - Jira Tutorial
From the course: Complete Guide to Jira Administration: Configuration, Management, and Automation
Additional resources for Jira learning
- Wow, you've made it. Congratulations on completing the course. You've performed many of the tasks expected of a Jira administrator and are well on your way towards a strong foundation. You should now be able to create and configure a new Jira and Jira Service Management application, make initial decisions about managing existing data, users, and access, select global configuration, permission, and interface settings for your organization, create and configure Jira projects, schemes, workflows, custom fields, and related settings, leverage software-specific features like versions and releases, use support-specific features like request types, queues, and service-level agreements, and introduce automation, apps, and integrations to extend functionality. I know that was a lot of information, but your next step is to continue learning. There's always more to learn, and new features are added all the time. You'll find many admin learning resources in the 9 Ways to Learn to Jira…
Practice while you learn with exercise files
Download the files the instructor uses to teach the course. Follow along and learn by watching, listening and practicing.
Download courses and learn on the go
Watch courses on your mobile device without an internet connection. Download courses using your iOS or Android LinkedIn Learning app.
Contents
-
-
Planning your implementation2m 46s
-
(Locked)
Addressing technical requirements6m 32s
-
(Locked)
Managing new and existing data1m 39s
-
(Locked)
Managing users and access3m 45s
-
(Locked)
Establishing standards and policies3m 39s
-
(Locked)
Planning maintenance and support1m 34s
-
(Locked)
Other initial decisions3m 16s
-
-
-
(Locked)
Jira from an end user's perspective1m 28s
-
(Locked)
Logging in1m 47s
-
(Locked)
Using key views2m 38s
-
(Locked)
Accessing key features10m 15s
-
(Locked)
Working with projects16m 49s
-
(Locked)
Working with issues4m 57s
-
(Locked)
Working with requests4m 3s
-
(Locked)
Searching with Jira Query Language6m 49s
-
(Locked)
Using views and reports4m 19s
-
(Locked)
-
-
(Locked)
Jira Service Management (JSM) feature overview5m 48s
-
(Locked)
Managing organizations and customers5m 1s
-
(Locked)
Creating queues3m 6s
-
(Locked)
Creating request types6m 26s
-
(Locked)
Using portal groups1m 41s
-
(Locked)
Setting customer permissions2m 1s
-
(Locked)
Configuring the self-service portal5m 30s
-
(Locked)
Managing email requests7m 32s
-
(Locked)
Customizing notification templates3m 46s
-
(Locked)
Measuring customer satisfaction1m 9s
-
(Locked)
Connecting a Confluence knowledge base5m 36s
-
(Locked)
-
-
(Locked)
Automation overview4m 23s
-
(Locked)
Creating custom rules3m 11s
-
(Locked)
Triggering rules1m 16s
-
(Locked)
Adding conditions42s
-
(Locked)
Using branches51s
-
(Locked)
Leveraging actions2m 32s
-
(Locked)
Enhancing rules with smart values5m 59s
-
(Locked)
Monitoring usage3m 10s
-
(Locked)
Troubleshooting errors2m 39s
-
(Locked)