KFC’s cover photo

About us

We’re KFC. The iconic, brand making world-famous finger lickin’ good fried chicken since 1952. Our unrivaled people and culture are the true heart and soul of our brand. It’s where our people promise comes to life every day. Where our employees can be their best selves, make a difference, and have fun — serving chicken and delighting customers at more than 28,000 restaurants in 150 countries and territories around the world. There’s room for all people and voices at our table. Pull up a chair. At the center of our restaurant system is the KFC Global division, which serves as our global Restaurant Support Center (RSC) headquartered in Dallas, TX. Here, we support our regional in-market teams, franchise business partners, and nearly one million team members who serve up our delicious fried chicken around the world. We’re redefining what the future of work looks like. Our 15 business units partner to develop strategies, tools, and best practices for success. KFC Global offers a hybrid work environment — trusting our people to work their best way, whether in the office or at home. No matter your role or function, everyone works with teams from across the globe to drive our shared vision — sharing the joy of our best-tasting fried chicken with the world. No matter how or when you connect with us, KFC will be making the best chicken, hands down, for generations to come. In addition to our growing global footprint, as a subsidiary of Yum! Brands (NYSE: YUM), we also get to collaborate on exciting projects with our sister brands, Taco Bell, Pizza Hut, and The Habit Burger Grill. All you have to do is bring it. Bring your individuality to the table. Bring your passion and grit. We’re all about our people. The Originals. Their ideas, stories, and unique contributions make us who we are. And we want you to be part of it.

Website
https://global.kfc.com/
Industry
Restaurants
Company size
10,001+ employees
Headquarters
Dallas, TX
Type
Public Company
Specialties
Operations, Marketing, Digital & Technology, Supply Chain Management, Legal, Finance, Development, and People, Culture & Purpose

Locations

Employees at KFC

Updates

  • View organization page for KFC

    283,760 followers

    Launched by KFC Africa, KAIIA is one of our most outside-the-bucket innovations yet. Now fully operational and available to the public, KAIIA can interact fluently in 11 of South Africa’s official languages – tailoring her responses with cultural nuance and local flavor. Looking from some finger lickin’ good tips? Let KAIIA help. ✨ Looking for some finger lickin’ good food? You know where to find us. 🍗

    View organization page for KFC Africa

    75,604 followers

    The internet has been abuzz with chat about a new South African AI platform - KAIIA, fine-tuned to Mzanzi culture, speaks 11 languages, trained for local nuance. After social media leaks and a tech spec video caused a stir last week, tech influencers who unearthed a link to KAIIA started reporting that the AI seemed to mention chicken randomly whenever they interacted with her. Bongani Moropa, known as Bonghuni posted about KAIIA’s fluency in Zulu, remarking on her odd obsession with food. Tech influencer Tyron Tech posted “This could be game changing for RSA”. Well, it’s time to break the news! We’re SO EXCITED to announce #KAIIA as the star of our brand-new Taste campaign and we could not be prouder to unleash her into the world. See her story for yourself here. KFC Africa Chief Marketing Officer Grant Macpherson Macpherson says the brand loves pushing boundaries and surprising consumers with its campaigns showing the lengths people (and now an AI) will go to for the taste of KFC. “The unofficial taste inspector campaign is one everyone remembers, and last year we featured scientists spending a year on Marion Island and pining so hard that two of them set off home in a dinghy clutching a KFC shopping list,” he says. “This time around, we wanted to tap into the conversations people are having every day—AI, or as I like to call it, ‘Are the robots taking over?’ The advances in AI are on everyone’s lips, so we thought—why not put it on everyone’s taste buds too? Our idea is to ride the wave of relevance by creating a campaign that taps into the modern zeitgeist, sparks conversation, and gives Mzansi a chance to engage with the tech in a fun and lighthearted way.” Look out for a link to KAIIA on the 24th when she will be available to the public. #AnythingForTheTaste - Production House: Carbon Films - Director: Bruno Bossi - Offline Post Production: StrangeLove - Sound: Sterling Sound  - Online Post Production: Continuum Pictures  - Radio sound production: Hey Papa Legend    - Chief Marketing Officer: Grant Macpherson  - Marketing Director: Mukundi Munzhelele - Marketing Manager: Emma Coville - Social Media: Vongai Mumbula - Public Relations: Andra Nel - Creative Agency: Ogilvy South Africa - Media Agency: Mindshare South AfricaHearts & Science - PR Agency: KAMuses Consultancy - Influencer Agency: Punkystarfish Digital Agency - Activation Agency: RunJumpFly https://brnw.ch/21wTvhq

    A.I.nything for the Taste

    https://www.youtube.com/

  • View organization page for KFC

    283,760 followers

    As one of the fastest-growing retail brands in the world, it’s important we grow our business in responsible ways. From our supply chain to our restaurants to the neighborhoods we serve, KFC is choosing purposeful paths toward a more sustainable future. 🌍🍗 Check out the full report below!

  • View organization page for KFC

    283,760 followers

    Our Global Chief Development Officer, Nivera Wallani, was featured on the latest podcast episode of Women in Restaurant Leadership (WiRL), where she joined our non-profit partner Plan International USA to talk about our Girls Takeover initiative and why leadership opportunities are so important for our youth.   It’s an inspiring conversation about purpose and the power of belonging. Check out the full episode here: https://lnkd.in/e2hjPMds

  • View organization page for KFC

    283,760 followers

    We’re proud to celebrate a major milestone for KFC in Latin America and the Caribbean (LA&C) – the opening of our 2,000th restaurant in the region, located in Cabo San Lucas, Mexico. It’s especially fitting that this milestone takes place in Mexico, the country where our LA&C journey began over 60 years ago. This achievement reflects the dedication of our franchise partners – especially Premium Restaurant Brands – and the incredible efforts of the KFC LA&C team. Together, we'll continue to build strong teams, deliver next-level customer experiences and drive sustainable growth across the region!

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  • View organization page for KFC

    283,760 followers

    💗 We love seeing people all over the world enjoy our finger lickin’ good chicken – but watching superfan Mr. Choudhary celebrate his 101st birthday with KFC is something truly special.

    View organization page for KFC India

    96,304 followers

    When Mr. Choudhary’s family wrote to us about his 101st birthday, they mentioned just one thing—his unwavering love for KFC over the years. That was all we needed. 🫶 From a custom bucket cake to his favorite Zinger(or patties, as he calls it) & strips, from goodies and merch to decorating his home with everything Finger Lickin’—we brought the party to him, right where his heart is. His family gathered at his home to celebrate, and the room was filled with warmth, laughter, and a whole lot of chicken. We got to know how even the grandkids express their love by surprising him with his favorite KFC meals every now and then. Watching him beam with joy reminded us what we’re really here for—not just food, not just birthdays, but memories that stay with you long after the last bite. Happy 101st, Mr. Choudhary. Thank you for letting us be part of your story. ❤️ Moksh Chopra Pradeep Das Devyani International Limited #KFCIndia

  • View organization page for KFC

    283,760 followers

    Through the #KFCyouthfoundation, KFC UK & Ireland is helping young people in Middlesbrough build confidence, skills and brighter futures. Proof that community impact goes far beyond the kitchen. 💪❤️🍗

    View organization page for KFC Youth Foundation

    540 followers

    🌟 Middlesbrough WE ARE OPEN!🌟 What a welcome the KFCYF had in Middlesbrough last week as we opened the doors to our first place-based Youth Hub! To celebrate, we hosted not one but two events to welcome young people from the local area to explore all the new space has to offer. Rt Hon Andy McDonald MP for Middlesbrough and Thornaby East even joined us to cut the ribbon. We’re so excited to work with the local community to help the young people of Middlesbrough reach their full potential. Find out more about the new Hub and the team are making a positive impact👉 https://lnkd.in/eyDWyuNf #KFCYF #Middlesbrough #CommunityImpact #YouthPrograms #YouthClubs #YouthDevelopment

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  • View organization page for KFC

    283,760 followers

    KFC France’s Marketing Director Pierre Cailleau shared how KFC is adapting to ever changing consumers – particularly Gen Z – with All4Customer Paris recently. He gave some super eye-opening insights and we’re proud to have him as part of our team 🔥 

    View organization page for KFC France

    40,307 followers

    🎙️All4Customer Paris : ce qu’on retient de notre intervention sur “les marques du futur” 🎙️ Cette semaine, notre Directeur Marketing Pierre Cailleau est intervenu au salon All4Customer Paris pour partager comment KFC France s’adapte à un consommateur en constante mutation — en particulier la Gen Z, cette génération qui ne laisse rien passer. Voici 3 enseignements clés à retenir de cette table ronde 👇 1. Ne pas chercher à plaire à la Gen Z. Entrer dans leur culture. ⚡️ → On ne vend pas uniquement un produit, on s’intègre à une conversation. Avec des activations comme #MisterV, le #BFFBurger ou notre rebond malicieux sur L’île de la Tentation, on parle leur langue, avec leurs codes. 2. L’agilité, c’est une posture. 💪 → Être réactif, c’est avant tout être préparé. Chez KFC, chaque activation repose sur une synergie entre nos équipes, nos agences et nos partenaires. De l’idée à l’exécution, notre exigence reste la même : aller vite mais surtout le faire bien, avec cohérence, justesse et impact. 3. L’audace vient de l’ADN, pas du hasard. 🔥 → On peut être iconique et disruptif à la fois. Notre force, c’est de savoir d’où l’on vient — un savoir-faire historique, une culture food affirmée — pour mieux oser. Chaque campagne assume notre ton, notre identité, et notre manière unique de raconter des histoires. Aujourd’hui, il ne suffit plus de communiquer pour inspirer une nouvelle génération. Les marques doivent libérer une audace créative capable de réveiller un marché saturé, créer une résonance culturelle authentique et activer une transformation holistique qui se traduit par une exécution juste, cohérente et percutante, à 360°. Un immense merci aux équipes du Salon All4Customer pour cette scène riche en perspectives, et aux intervenants pour leur générosité d’échanges : Laetitia Aymard, Edouard Falguieres, Frank Cancelloni — et bien sûr Cecile DELETTRE, qui a animé cette table ronde avec brio, rythme et une vraie vision des enjeux du secteur 👏 KFC x Gen Z, c’est une conversation qui se construit jour après jour… 💥

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  • View organization page for KFC

    283,760 followers

    👀 Take a look at what KFC MENAPAK & CCA got up to with franchisee partner Americana Restaurants recently. There was a feast of insight to take away from this unique design and development workshop, and we look forward to seeing the impact across the region! 🤩

    View organization page for KFC MENAPAKT & CCA

    7,010 followers

    This past month, we came together with our franchisee partner, Americana Restaurants, for an incredible deep dive to share our KFC design and development vision for growth, innovation, and elevated customer experience strategy. The result? Everyone who engaged in the session left with great insights and alignment on digital advancements and building smarter.   Big shoutout to everyone who joined and brought the energy. Let’s keep pushing boundaries! 🚀🔥   📽️ Catch the highlights! Himanshu Bhatnagar Dusan Folta Vishal Bhatia Ghada Siam Wendy Westbury Dinesh Talitaya Husam Naser Ahmad Hasan EL Butma Ahmed Yawer Cagla Bozkurt Nadi Faddoul Ozlem Basoglu Higgins Johann Paul Hanekom (MBA) Sweta Vinodrai Derya Unsal Evgeniia Gracheva   #KFC #Americana #Innovation #Growth #FranchiseDevelopment #Design #CustomerExperience #BiggerBetterBolder #StrongerTogether

  • View organization page for KFC

    283,760 followers

    We’re proud to share that we took home the Breakthrough Artist of the Year Award at this year’s #QualtricsX4! This well-deserved recognition celebrates the incredible CX transformation our Director of Global Customer Experience, Sarah (Bucaro) Baker and her team, Abby Czito, Jennifer Donegan and Sunvir Bedi, have led in partnership with Carolina Romero, Global Director of People & Culture. This year’s #QualtricsX4 was a big moment for KFC, with our Global Chief Operations Officer, Rob Swain, showcasing how KFC’s omnichannel program captures customer insights at scale, empowering employees to act in real time. Want to learn more about KFC’s approach to customer experience and experience management? Check out this piece: https://lnkd.in/eGwfMWnT

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