Keolis Downer’s cover photo
Keolis Downer

Keolis Downer

Urban Transit Services

Think like a passenger

About us

Keolis Downer is a leading public transport operator and a committed partner to public transport authorities in Australia. Together, we deliver safe, reliable, sustainable, and inclusive mobility services to local communities. Established in 2009, Keolis Downer is a joint venture between Keolis, a leading public transport operator established in 13 countries, and Downer, the leading provider of integrated services in Australia and New Zealand.

Website
http://www.keolisdowner.com.au/
Industry
Urban Transit Services
Company size
1,001-5,000 employees
Type
Privately Held
Founded
2009

Locations

Employees at Keolis Downer

Updates

  • As part of our ongoing efforts to enhance the experience for both passengers and the wider community, our Adelaide team recently collaborated with the Department for Infrastructure and Transport’s Rail Care Group on a station beautification project at Noarlunga.   The initiative saw local artists Tayla Carlaw, Catherine Dean, Mike Sanders, and Morris Green create a series of colourful murals depicting local flora and fauna across the station walls, escalator, and amenities block.   These murals contribute to the revitalisation of the station precinct and support broader efforts to improve the amenity and appeal of the Adelaide Metropolitan Passenger Rail Network. The response from both passengers, and the community has been overwhelmingly positive. #AdelaideTransport #publictransport #rail #keolisdowner #thinklikeapassenger #noarlunga Chris Stinchcombe

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  • Celebrating NAIDOC Week 2025 This year marks a significant milestone as we recognise 50 years since the establishment of the first National Aboriginal and Islander Day Observance Committee. We were honoured to welcome Uncle Brendan to Brookvale Depot for a meaningful visit that centred on culture, connection, and reflection with a Welcome to Country and Smoking Ceremony. The 2025 theme, “The Next Generation: Strength, Vision & Legacy,” was beautifully embodied by Uncle Brendan through his storytelling and the sounds of the Yidaki. His words reminded us of the vital importance of cultural continuity and the knowledge passed down to future generations. Our team came together over damper and native jams, taking the time to listen, learn, and pay respect. It was a moment of unity and shared understanding. Thank you to Uncle Brendan for sharing your wisdom and traditions, to Scott Hoskin for his support and facilitation of the event and to everyone who joined us in recognising this important occasion. #NAIDOC2025 #StrengthVisionLegacy #KeolisDowner Scott Hoskin Leila Frances Mark Dunlop Sune Nielsen Jay Zmijewski

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    Keolis Secures Full Ownership to Accelerate Strategic Vision We are pleased to announce that Keolis and Downer have signed an agreement for Keolis to acquire 100% ownership of the longstanding Keolis Downer joint venture. The Keolis Group will now become the sole shareholder of our Australian operations, which will be rebranded as Keolis. Building from its extensive local footprint and international experience, the Keolis Group will maintain its close collaboration with Public Transport Authorities across the country to deliver exceptional service and customer experience to local communities. The Keolis Group is committed to investing in the Australian market and will be pursuing development opportunities across Australia. The transaction is expected to be finalised by the end of 2025. Leila Frances, CEO of Keolis Downer, says:  “I am proud of all the achievements that Keolis Downer has made in the last 15 years and look forward to building on that foundation with a new chapter. This is an exciting opportunity for us to maintain our focus on effective partnerships with public transport authorities to deliver positive passenger outcomes and expand our local footprint.”    For more details, please see our Media Release: https://lnkd.in/gszeSsM9 #PublicTransport #KeolisDowner #Keolis #Downer #thinklikeapassenger #publictransportexcellence Leila Frances Keolis Group Downer

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  • Exciting News! 🚍 We are thrilled with the announcement by the South Australian Minister for Infrastructure and Transport, Tom Koutsantonis MP, that our popular Mount Barker #Keoride On-Demand service will become a permanent Adelaide Metro service for Hills commuters after a successful trial period. Since launching in January 2020, Keoride has provided over 527,000 trips to residents in Mount Barker, Naime, and Littlehampton, averaging 8,000 trips per month. 🚗💨 During the trial, passenger feedback was overwhelmingly positive, with Keoride achieving a 98% customer satisfaction rating and is the fastest-growing On-Demand public transport service in Australia! 🌟 Our services are integrated with Regional and Adelaide Metro networks and offers real-time, on-demand transport to local communities through the Keoride app, powered by our partner Via. At Keolis Downer, we are committed to delivering public transport solutions tailored to community needs. Working in partnership with the South Australian Department for Infrastructure and Transport, Keoride empowers residents to travel on their own schedules, enhancing convenience and promoting a shift towards sustainable transport options. #TransportOnDemand #ThinkLikeaPassenger #PublicTransport #Innovation #Community #MountBarker #Nairne #Littlehampton #AdelaideHills Jay Zmijewski Brett Andruszkiewicz

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    🌟 Celebrating Excellence at the Bus SA Awards! 🌟 The inaugural Bus SA Awards were held recently, recognising the excellence and dedication of the bus and coach industry workforce in South Australia. A special congratulations to our outstanding team members who received Young Achiever Awards at this event: Oliver John (South Link) Luke Herriman (LinkSA) Your professionalism and commitment to excellence make us proud, and we are delighted that you have been recognized at this prestigious event. A big thank you to the judging panel, organisers, and presenters who made the event such a success. Bus Industry Confederation Jay Zmijewski Brett Andruszkiewicz #BusSA #KeolisDowner #BusIndustry #SouthAustralia #PublicTransport #PublicTransportExcellence

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  • We recently farewelled a true legend of the industry – Margaret Pannell, our Senior Bus Operator Trainer – who has retired after nearly 28 years of dedicated service. Over the decades, Marg has played an integral role to Newcastle buses, training thousands of new starters and ensuring generations of drivers were equipped with the skills and support they needed. Many will remember Marg for implementing the "Lefts and Rights" – a simple yet powerful initiative that made a real difference to drivers navigating our roads. Beyond her many operational contributions, Marg brought heart to her work. She helped bring joy to the community through the iconic Christmas Bus, spreading smiles and festive cheer each year. Marg also started the Pink Bus tradition which sees our female staff trade the driver’s seat for a ride on the ‘Pink Bus’ to get their mammograms. Now, Marg is closing this incredible chapter and heading off on a new adventure – a well-deserved European cruise. We thank Marg for her passion, wisdom, heart and friendship. She has made a difference to so many, leaves behind not just a list of accomplishments, but a legacy of care, excellence, and community. Emmanuel Genlot Carmen Rotolo #KeolisDowner #PublicTransport #NewcastleTransport #bus #community

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  • Our CEO Leila Frances recently participated in an insightful panel discussion at the Public Transport Association Australia New Zealand (PTAANZ) Symposium in Melbourne on the subject 'Putting the Customer First: Understanding the Community and their Mobility choices'.   Leila spoke to how passenger experience lies at the heart of our strategy, as a multi modal public operator across Australia, with a long-term commitment to the Australian industry, and how our founding principle of 'think like a passenger' comes to life through our co-construction approach to service design and Keolis Signature Service (KSS) program.   Leila also shared Keolis global expertise with harnessing data on passenger flows and expectations as well as predictive maintenance to ensure reliability and comfort of our transport services. And how our data insights and door-to-door journey planning supports mode shift based on real passenger needs.   👏 Thank you to PTAANZ for hosting this valuable exchange and to the other panellists Dr Deborah Hume, Jess Wickham, John Langford-Ely and Yvette Mihelic for sharing their learnings and expertise.   #thinklikeapassenger #innovation #customerexperience #publictransport #Keolis #PTAANZ #urbanmobility

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  • Our Keolis Downer Adelaide team was kept busy over the Easter long weekend, when they carried out important upgrades and maintenance works across the Adelaide Metro Seaford, Flinders, and Belair rail lines.   A substantial package of work was undertaken, including signalling and track works, upgrades and repairs, and the replacement of security cameras at several stations.   These works, undertaken for the Department for Infrastructure and Transport, improved the safety, functionality, and comfort of the network for Adelaide Metro passengers.   Captured below is the team working day and night, to remove and install new turnouts which involved 50 + welds, tamping, and the renewal of new points machines. #AdelaideTransport #publictransport #rail #infrastructure #KeolisDowner #thinklikeapassenger

  • We will remember them.   On this ANZAC Day, we honour the bravery, sacrifice, and legacy of the ANZACs and give thanks to all service members, past and present, for their service and sacrifice.   Our Northern Beaches bus operation today welcomed members and volunteers of the Brookvale and Mona Vale Depot Ex-Services Club for the traditional ANZAC Day service to honour the veterans, their families and communities.        We are forever in their debt. Lest we forget.   #ANZACDay #LestWeForget #KeolisDowner #Remembrance #Community Leila Frances Jay Zmijewski Mark Dunlop

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    Congratulations to Bella Leaupepe, South East Queensland Bus Driver of the Year for 2024!   We are incredibly proud that Bella, an integral member of our team at Keolis Downer Hornibrook Bus operation in Brisbane, has been awarded the prestigious Translink Driver of the Year - South East Queensland for 2024.   Over 1,300 bus drivers were nominated in the Translink Awards, with Bella being shortlisted as a top 3 finalist. We recognise with appreciation all of the nominees for their outstanding contribution to Queensland public transport services.   Bella's award is a great achievement and reflection of Bella’s dedication to her role and the positive impact she has on passengers and colleagues alike. Bella exemplifies our commitment to Think Like A Passenger and brings professionalism, friendly service and commitment to community every day to her work. Congratulations again Bella! Leila Frances Jay Zmijewski Rolf Mitchell Department of Transport and Main Roads #TranslinkDriveroftheYear #PublicTransportExcellence #KeolisDowner

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