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Last updated on Mar 31, 2025
  1. All
  2. IT Services
  3. Cybersecurity

IT staff are divided between prioritizing convenience and security. How do you bridge the gap?

IT staff often struggle to find the right balance between making systems convenient and keeping them secure. Here’s how to bridge this gap:

  • Foster open communication: Encourage discussions about the importance of both convenience and security to understand each perspective.

  • Implement scalable solutions: Use adaptive security measures that can evolve without compromising user experience.

  • Regular training sessions: Educate staff on the latest security threats and best practices to keep everyone aligned.

How do you balance convenience and security in your IT department?

Cybersecurity Cybersecurity

Cybersecurity

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Last updated on Mar 31, 2025
  1. All
  2. IT Services
  3. Cybersecurity

IT staff are divided between prioritizing convenience and security. How do you bridge the gap?

IT staff often struggle to find the right balance between making systems convenient and keeping them secure. Here’s how to bridge this gap:

  • Foster open communication: Encourage discussions about the importance of both convenience and security to understand each perspective.

  • Implement scalable solutions: Use adaptive security measures that can evolve without compromising user experience.

  • Regular training sessions: Educate staff on the latest security threats and best practices to keep everyone aligned.

How do you balance convenience and security in your IT department?

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29 answers
  • Contributor profile photo
    Contributor profile photo
    Jaideep Shekhawat

    C / C++ Programmer || AI tools expert || Java Developer || Figma || Problem Solving (Java)

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    1. Foster a Culture of Security Promote open communication about security practices. Encourage employees to take an active role in protecting sensitive information. 2. Assess Access Needs Identify which resources employees need to perform their jobs effectively. Tailor access plans to minimize unnecessary barriers while ensuring security. 3. Implement Role-Based Access Control (RBAC) Grant access based on specific job roles to enhance security and compliance. Ensure employees only access information relevant to their responsibilities. 4. Leverage Access Management Technology Utilize tools like biometric authentication and mobile access apps. Simplify access while preventing unauthorized.

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    Contributor profile photo
    Santosh Kumar CISSP, PMP, CISA, CHFI, CIPP/E, CIPM, AIGP

    Cybersecurity & Data Protection Leader | CISO & DPO | GenAI Architect | Fellow of Information Privacy (FIP) | Navy Veteran 🏫 IIT Madras| IIM Indore

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    "A house divided against itself cannot stand, but a bridge can unite two shores." 🎯 Create cross-functional teams mixing security and usability experts 🎯 Use security champions from both camps to build consensus 🎯 Implement usability testing for all security measures 🎯 Establish shared metrics that value both perspectives 🎯 Develop security solutions with tiered friction levels 🎯 Host "security experience" workshops to identify pain points 🎯 Create joint accountability for security incidents and complaints 🎯 Build security guardrails instead of roadblocks 🎯 Use automation to reduce manual security overhead 🎯 Implement progressive disclosure for complex security features 🎯 Develop shared language avoiding technical jargon

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    4
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    Contributor profile photo
    SONIA-ROSE LYLE, CAPM

    GRC Analyst | Bridging Regulatory Compliance with Strategic Risk Mitigation | Safeguarding Organizational Integrity

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    Bridging the gap between convenience and security requires fostering a collaborative environment where both priorities are understood and valued. Start by facilitating open communication, allowing IT staff to express their concerns and perspectives on both sides of the issue. Emphasize that security and convenience are not mutually exclusive, but rather complementary goals that can be achieved through thoughtful design and implementation. Implement user-friendly security solutions that minimize disruption to workflows, demonstrating that security can be seamless. Finally, promote a culture of shared responsibility, where IT staff and end-users work together to maintain a secure and efficient environment.

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    4
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    Contributor profile photo
    Alexia Wong

    Tuition teacher. Earned Community Top Voice Badge in Teaching in '23 and Community Top Voice Badge in Cybersecurity in '24.

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    To bridge the gap, you need to first conduct discussions and meetings with them. This is so that you would know what are their priorities and why they need it. You need to then evaluate if convenience can be prioritized or must security be the main priority. This is so that you would know which one to choose and how to balance the two in order to be able to meet both. You need to then explain to them the importance and needs of prioritizing security. This is to make them understand that although convenience is important, security is even more necessary.

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    4
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    Simon Haines

    AI Transformation Business Leader (CAITL)

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    Put bluntly there should be no compromise with regrards to Security - THIS HAS TO BE NUMBER ONE. No Bridge - No Divide - Security FIRST

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    3
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