AI safe systems and technologies

Examining AI agents’ development, functionality, impact, and responsible governance to ensure effective management

Artificial intelligence (AI) agents are rapidly advancing, transforming decision-making, accountability, and oversight across sectors. Understanding their evolution, capabilities, and societal impact is essential for responsible development and governance.

Capgemini has partnered with the World Economic Forum through the AI Governance Alliance to address the transformative impact of AI agents on society. This initiative aims to explore and harness the potential of AI technologies while ensuring their responsible development and alignment with societal values. By fostering collaboration within the AI community, the partnership seeks to address key challenges such as ethical considerations and governance, promoting the integration of AI innovations that amplify human ingenuity rather than replace it.

Together, Capgemini and WEF strive to drive meaningful progress across sectors, enhancing efficiency, productivity, and overall human well-being.

Key publications

Navigating the AI frontier: A primer on the evolution and impact of AI agents 

Our report explores the evolution, impact, and challenges of AI agents, highlighting governance, ethics, and collaboration to harness their potential responsibly.

Read the report on WEF

Insights from Davos 2025

In the midst of growing technological convergence, where hybrid AI meets R&D and design meets data, we believe intelligent collaboration will deliver true impact and value for all.

Insights from Davos 2024

When digital meets physical, when Gen AI meets creativity, and when sustainability meets scalability, you can truly unlock the value of tech for your business.

Insights from Davos 2023

The future of industry will be more intelligent, efficient, sustainable, and resilient.

Customer experience, Trends

Elevate customer and employee experiences with generative AI-powered copilots and agents

Paul Harrison

Oct 24, 2024

Data and AI

Confidential AI: How Capgemini and Edgeless Systems allow regulated industries to adopt AI at scale

Capgemini

Apr 14, 2025

Data and AI

Seven predictions for 2025

Ron Tolido

Apr 1, 2025

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Meet our experts

Olivier is passionate about new technologies and an expert in data and artificial intelligence. As a data and solutions architect, he excels in the design of complex data architectures and cloud platforms. With many years’ experience, Olivier has worked in a wide range of sectors including defense, telecommunications, energy, transport and e-commerce.

With a background in Political Science & European Affairs, Jeanne first developed a premium offer for CxOs on cybersecurity and now embraces now the bigger issue of digital trust in all sectors. Convinced that digital trust is a contemporary and societal priority, she proposes to support both the public and private sector in strengthening five dimensions: Cybersecurity/Safety, Risk & Resilience, Fight against Fraud & Online Crime, and Trusted Technologies and Compliance.

Jason is a design leader with over 15 years’ experience building human-centered products for brands including Apple, Samsung, Capital One and Google. He is the interaction design lead at frog’s SF Studio. He has been recognized for his work in AI design as an Epic Mega Grant recipient, Autodesk Residency Program and most recently at the World Economic Forum as a fellow on AI agent safe systems design.

Efi is a systems and software safety engineer with over 25 years of experience in safety critical systems engineering and safety management in a variety of regulated industries: Rail, defence, aerospace, air traffic management, automotive, medical devices, and nuclear. She is Capgemini Engineering’s safety authority. She is a member of the Safety Critical Systems Club (SCSC) Safe AI working group and, most recently, a project fellow on the AI Safe Systems working group at the World Economic Forum, specifically focusing on AI agents.

AI safe systems and technologies

Examining AI agents’ development, functionality, impact, and responsible governance to ensure effective management

Key publications