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Currently, moderators have the ability to reset a user's username and/or profile text, and propagate that to the rest of the network, resetting it everywhere. However, often, if a profile needs to be reset on a network site, the user's stackexchange.com network profile will also need to be reset, and this is currently only possible to do by either the user in question or staff.

Instead of bothering staff every time, moderators should have something available similar to chat, where moderators can change a user's parent site and have access to a "refresh profile" button, which will fetch updated information such as username and avatar from the parent site.

Currently, the only thing that moderators can do on stackexchange.com is to see hidden accounts. It would make sense for moderators to be able to refresh profiles there, like chat, and avoid pinging CMs every time this comes up.

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    I'd personally be more in favor of finally getting rid of profile information on the network profile so it's a non-issue. Please can we finally do this. -.- It would solve so many support issues.
    – animuson StaffMod
    Commented Oct 17, 2019 at 0:48
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    @animuson but that's not going to happen in the near future, if at all, so need things to be done. Rejecting (or just putting aside) features just because of a possible future change isn't a good idea, IMO.
    – user152859
    Commented Nov 14, 2022 at 8:16
  • @ShadowWizard To be fair, it'd probably be significantly more effort to build a feature to allow moderators to do this than it would be to just remove profile information there. Like a lot more effort, given the tool has historically been broken even for staff due to the weird way profiles are implemented there. The perfect solution here is to just delete all that stuff out of the HTML templates for the network profile and call it good. We don't even have to rip anything out yet; as long as we resolve the "just don't show it" problem we can worry about ripping stuff out later.
    – animuson StaffMod
    Commented Jan 28 at 21:58

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