Development options
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Writer offers multiple development paths to build AI agents and applications, each designed for different technical backgrounds and use cases. Whether you’re a business user who wants to build agents without coding, a Python developer looking for a visual editor with backend flexibility, or an engineer who needs full API control, Writer provides the right tools for your project. Each option is powered by the same Writer generative AI platform but differs in code requirements, customization scope, and development approach.
Development options comparison
Determine which path is right for you by thinking about what you want to achieve and your technical background:
| Platform | Best for | Coding required | Customization scope |
|---|---|---|---|
| No-code builder | Simple AI agents for content generation, chat, and research | None. Build with prompts and visual configuration only | Moderate. Chain prompts, configure outputs, and adjust settings through UI |
| Agent Builder | Complex workflows with UI components, data processing, and multi-step logic | Optional. Use visual blocks or add custom Python for advanced features | Extensive. Drag-and-drop UI builder, workflow automation, and custom code integration |
| Writer API/SDKs | Integrating AI capabilities into existing applications or building from scratch | Advanced. Full programming knowledge required | Unlimited. Complete control over implementation and user experience |
Choose your development path
Agent Builder is ideal for anyone who wants to build complex AI agents using visual tools with optional coding.
With Agent Builder, you can:
- Build AI agents using a drag-and-drop visual editor
- Add Python code to your agent to build custom logic
- Use external data, like APIs, to bring in information from other sources
- Easily integrate Writer platform capabilities like Knowledge Graphs and tool calling using prebuilt blocks
- Quickly analyze and visualize data using an LLM
Getting started resources
Guides
Example use cases
Customer support chatbot
Customer support chatbot
Build a chatbot to answer frequently asked questions and help customers with their inquiries.
Patient portal
Patient portal
Use Palmyra-Med to generate SOAP notes and extract ICD codes from patient-doctor chat.
Employee onboarding coordinator
Employee onboarding coordinator
Guide new hires through personalized onboarding checklists, automatically provision accounts and access, and track completion progress across departments.
Contract review assistant
Contract review assistant
Analyze legal documents for key terms, potential risks, and compliance issues, then generate summary reports for legal teams.
Customer support triage agent
Customer support triage agent
Automatically classify incoming support tickets by urgency and topic, then route them to the appropriate team with suggested responses.
Start from a template
When building a new agent, you can choose to start from scratch or accelerate your development with a prebuilt template. These templates provide ready-to-use prompts, configurations, and workflows tailored to specific business needs and use cases. There are templates for no-code agents and Agent Builder agents.
Template categories
Starter templates are core building blocks for common agent types:
- Text Generation: Build no-code agents that collect user inputs and generate customized text
- Chat: Construct conversational no-code agents with specific personas connected to your data sources
- Research: Create no-code agents for conducting tailored research and analysis
- New Agent: Start completely from scratch with Agent Builder when no template fits your needs
Industry-specific templates are specialized agents designed for particular sectors:
- Financial Services: From broker research Q&A and 10-K summaries to fund compliance and market research
- Healthcare: Medical article summaries, FDA guidance assistants, and regulatory document analysis
- Legal: Contract review, compliance checking, and regulatory document processing
- Retail and e-commerce: Product descriptions, competitive analysis, and SEO optimization
Function-based templates are templates organized by business function:
- Marketing: Campaign briefs, content creation, social media posts, and brand messaging
- Sales: Outbound emails, prospect research, lead follow-ups, and client relationship management
- Customer Support: Help center Q&A, review responses, and sentiment analysis
- Content Creation: Blog outlines, thought leadership articles, case studies, and presentation slides
- Operations: Meeting summaries, document processing, and workflow automation
Custom Agents are organization-specific templates from your Agent Library. These are specialized agents that other users within your organization have created and published, offering tailored solutions and workflows that align with your company’s specific needs and processes.
Filtering and discovery
You can filter templates by industry, function, and task.
- Industry: Browse sector-specific templates across Finance, Healthcare, Legal, Marketing, Retail, and more
- Function: Filter by business area such as Customer Support, Sales, Content Creation, or Operations
- Task: Find templates by specific capabilities like Analyzing, Brainstorming, Researching, Summarizing, or Generating
Each template includes a detailed preview and description of its capabilities so that you can select the best starting point for your agent development project.