Capgemini Automotive

Do automotive customers care about software?    Automotive software expert Franck DESAULTY explains how software changes the way automotive companies and their products interact with customers, enabling a whole world of new possibilities in terms of how to engage, delight and make life easier for customers.   Do customers care, though? The answer is yes and no 😉   Have a listen to find out why.   And then check out our report on how get ahead with automotive customer experience (CX) 🔗 https://lnkd.in/dNzqqC99    Capgemini Engineering

Improvements around batteries can empower automakers to succeed in the future – but they themselves must shoulder some responsibility for those improvements. High-quality, high-performance batteries are pivotal to the #FutureOfMobility and of the #AutomotiveIndustry. Among other benefits, better battery technology means: ✔️ Lower costs, in terms of both reduced manufacturing costs and better affordability for customers ✔️ Better EV performance, with increased driving range, faster charging, and greater vehicle efficiency ✔️ Improved automotive sustainability, including reduced emissions in the supply chain, less dependency on scarce materials, and more circularity Companies that get a grip on battery technology and associated business frameworks can gain a strong advantage. To find out how, check out our automotive-specific battery infographic 🔗 https://bit.ly/4m0WjYX

How can automakers keep vehicles affordable without compromising profitability?    Dennis Ephlin, Head of Auto Industry Innovation and Transformation at Capgemini Invent North America, breaks down the new pressures facing OEMs and offers a data-driven playbook to stay competitive despite tariffs, inflation, and shifting consumer expectations.      Read more via Auto Remarketing for insights on where the auto industry goes next: https://bit.ly/4lB9yif   #AutoIndustry #OEMs #Tariffs

We recently collaborated with Brose Group to explore how generative AI can bring clarity and efficiency to a complex global automotive supply chain. With thousands of suppliers and multiple languages in play, the challenge was clear: simplify communication and reduce manual effort.   Together, we built an AI-powered assistant on SAP Business Technology Platform that’s already making a difference - streamlining onboarding, supporting multilingual queries, and freeing up valuable time for teams to focus on what matters most.   Take a look at how this came together:  🔗 https://lnkd.in/dt3pHMFM   #GenerativeAI #SupplyChain #AutomotiveIndustry

Customers or users? A subtle difference or a major mindset shift for automotive companies?   Across industries, we’re used to talking about the ‘customer experience’ or CX. But as automotive companies increasingly aspire to become software companies, does the way they view the people who use their products and services need to change?   Brad Young, Head of Automotive for Capgemini Invent UK talks us through the difference between customers and users, what it means for the mindset of an automotive OEM, and how the age of software-driven mobility opens up a world of possibilities to maintain engagement with users throughout the useful life of a vehicle.   Check it out and be sure to download our report on customer experience in automotive to learn more about the other major trends shaping the future of the industry. 👉 https://lnkd.in/dhXVYPkB #AutomotiveCustomerExperience #FutureOfMobility #AutomotiveIndustry

The future of enterprise is not AI vs. humans…it’s the chemistry between them.   To unlock the potential of hybrid teams, organizations must embrace Human-AI Chemistry, a mutual understanding and deep alignment that guides interactions between humans and AI across workflows, decision-making, and culture.   Human-AI Chemistry is one core component of our newly launched Resonance AI Framework – a strategic blueprint designed to help organizations embed AI into the core of their operations, enable effective hybrid collaboration, and drive impact through measurable transformation.   Learn more about how the framework can help your organization: ✔️ Design innovative AI-driven products and experiences that deepen customer engagement ✔️ Enhance digital touchpoints to deliver more personalized, seamless interactions ✔️ Strengthen ecommerce platforms and sales channels to drive conversion and loyalty. ✔️ Optimize customer service, industrial, and back-office operations to improve efficiency, reduce costs, and unlock smarter, data-driven decision-making ✔️ Elevate IT from a support function to a strategic enabler of innovation through AI-integrated IT operations and custom application development   Learn more 👉 https://bit.ly/44gDVEY about our Resonance AI Framework and explore how it can accelerate your AI journey through effective hybrid collaboration.   #ResonanceAIFramework #IntelligenceMadeReal #HumanAIChemistry #GenerativeAI #AgenticAI #GetTheFutureYouWant

To achieve its electrification goals, the automotive industry must capitalize on – and contribute to – battery innovation. Investment in battery technology is escalating, with the rise of #ElectricVehicles being one of the biggest factors. But how effective is current battery innovation from an #AutomotiveIndustry perspective? What needs to happen to unlock the full benefits, particularly in terms of #AutomotiveSustainability? What other automotive goals can battery innovation support? Recent research by the Capgemini Research Institute (CRI) set out to answer these questions. Topics of interest to the industry include: ➡️ The potential of emerging technologies such as solid-state and sodium-ion batteries ➡️The role of new business models like battery swapping and battery-as-a-service ➡️ Battery challenges that companies must overcome: skills shortages, traceability, and more. For the full picture: ✅ Read the CRI report on the future of batteries: https://lnkd.in/gQhQSpAn ✅ Find out about our Product Traceability for Automotive offer, that helps clients comply with regulatory requirements and reap significant business benefits: https://bit.ly/4m0WjYX

The battle for car sales goes well beyond the website and dealership. How can automotive companies use the power of tech to transform the #CustomerExperience? From in-car entertainment, to intuitive charging, and seamless smartphone integration, our Head of Strategic Clients Dr. Rainer Mehl explores ten of the most important ways tech can be deployed to put customers at the heart of satisfying #MobilityExperiences. Check it out 👉 https://lnkd.in/e6Kds3BF

#ProductTraceability frameworks bring business opportunities that you shouldn't miss. Implementing #BatteryPassports to achieve regulatory compliance is a significant undertaking, but there are smart ways to tackle it – to not only slash the effort involved but also ensure that you get all the side benefits. With our solution, you can easily achieve compliance within the required timeframe. More importantly, we help you make this into an opportunity to create value and optimize both cost and automotive sustainability benefits. Product Traceability for Automotive guides and supports you in: ✅ Establishing traceability: Understand your obligations and opportunities, address ecosystem gaps, and automate digital passport compliance. ✅ Ensuring transparency: Implement real-time updates and data flows, enable data sharing, and appropriately assign economic responsibility. ✅ Maximizing opportunity: Create circularity, improve products, and enhance customer experience. Learn more here 🔗 https://bit.ly/4m0WjYX

#CommercialVehicle companies face a challenging journey to SDV transformation. Let us be your guide. Our new point of view makes a case for remodeling commercial vehicle companies around #SoftwareDefinedVehicles – and unpacks the challenges of doing so.   For commercial vehicle companies, #SDV challenges arise from realities like these:  ✔️ Moving to SDVs requires change right across the business  ✔️ Innovation must be balanced against support for older vehicles  ✔️ Essential resources are scarce – especially talent  ✔️ Market conditions are continually shifting The POV explains how to tackle these challenges, drawing on experience gained from earlier SDV initiatives in the passenger car sector Please download the POV here 🔗 https://bit.ly/4diSrP2