Responsible AI: Where technology meets trust

Your monthly roundup of the key technology and leadership trends from HCLTech Trends and Insights

Welcome to the May edition of the HCLTech Trends and Insights newsletter, where we showcase the latest developments in technology and business innovation. 

In this edition, we focus on the importance of Responsible AI, a topic of growing significance as organizations adopt AI-powered technologies at scale. As AI evolves, its applications require robust governance frameworks, rigorous compliance measures and trust-building strategies to ensure ethical implementation. Heather Domin, Head of Responsible AI at HCLTech, shares her insights in a recent HCLTech Trends and Insights podcast, outlining why businesses can’t afford to overlook Responsible AI.

Reflecting on the theme of sustainable innovation, Earth Day on April 22 served as an important reminder of our role in protecting the environment and building a sustainable future. This edition also highlights how HCLTech is contributing to global sustainability efforts. From simplifying complex EU sustainability regulations to leveraging engineering innovation for climate-positive impact, we are driving technological solutions aligned with today's urgent environmental goals.

Key themes highlighted across these topics in the past month are summarized for you below.

Responsible AI: Secure, fair and transparent

The business case for Responsible AI

In a recent HCLTech Trends and Insights podcast, Heather Domin, Head of Responsible AI at HCLTech, shared her insights into the growing importance of Responsible AI as an enabler of innovation.

Watch the video:

How to implement Responsible AI in 5 Steps?

Implementing Responsible AI requires a multi-faceted approach, with both organizational and cultural changes needed. Heather Domin, Head of Responsible AI at HCLTech, explored this topic and provided insights on the steps needed to implement Responsible AI at scale.

Read the article:

The ASEAN insurance industry: Challenges and opportunities ahead

In a conversation with HCLTech Trends and Insights, Srinivasan Varadharajan, Senior Sales Director at HCLTech, points out the remarkable growth in the ASEAN insurance industry, shaped by country-specific nuances and evolving challenges that demand strategic responses from insurers.

Watch the video:

GenAI in banking: Ready to engage customers?

Anh Pham, Practice Director, Custom Applications, Digital Business Services at HCLTech, addresses the challenge of deploying GenAI for customer-facing applications due to regulatory, security and trust concerns. While GenAI could unlock $200-$340 billion annually in banking, adoption is hindered by strict compliance requirements, legacy system integration issues, liability risks and customer mistrust of AI.

Read more:

Strengthening cybersecurity with AI-powered solutions

Cyber threats are becoming increasingly sophisticated and frequent, making it crucial for organizations to focus on resilience to safeguard their digital assets. The latest Cybersecurity Resilience report by HCLTech provides a comprehensive analysis of the current cybersecurity landscape, highlighting the importance of strong recovery strategies and strategic investments in cybersecurity.

Find out more:

Navigating a sustainable path

Simplifying EU sustainability regulations

The European Union is leading global sustainability efforts with a robust regulatory framework promoting environmental and social responsibility. James Trebilco, Director of Sustainability, Europe at HCLTech, provides an update on recent changes to key EU regulations and discusses how HCLTech can serve as a strategic partner to help navigate this dynamic regulatory landscape.

Learn more:

Engineering a sustainable future

From reshaping industries with ingenious practices to leveraging cutting-edge technologies, engineering is enabling organizations to align with global sustainability goals effectively. This article highlights how engineering’s role will continue to grow, driving innovation and fostering a sustainable future.

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In between editions of the HCLTech Trends and Insights Monthly Roundup, you can explore the latest stories impacting business and society by following us on LinkedIn or visiting us at Trends and Insights.