Newsletter - January 2025
Fluid Topics
The AI-powered Content Delivery Platform connecting all your product knowledge to your customers and partners.
Featured This Month
The Essential Guide to Documentation Metrics
Data is everywhere, yet tracking the right metrics to make impactful documentation decisions remains challenging.
In our new eBook, learn which metrics provide the greatest user insights then discover how technical documentation teams use this information to unlock data-driven content decisions and optimize business ROI.
Get your free guide here.
Top Resources
5 Technical Documentation Trends in 2025
Review the five most important technical documentation trends impacting your strategy in 2025. From paper-heavy industries going digital to accessibility policies, multimedia needs, and more, this article will help your team kick off the year with confidence and a highly competitive user content experience.
Your Fluid Topics Favorites of 2024
The start of a new year is a time to both make ambitious, new resolutions and reflect on the milestones of the past 365 days. Well, the results are in, and it’s clear which moments, insights, and features our community loved the most in 2024! Check out our curated list of Fluid Topics favorites from 2024.
Read the full recap here.
5 Ways to Provide Contextual Help
How do you support users facing product issues? Do they need to open a support ticket and wait for someone to get back to them?
Companies are turning to contextual help to provide instant, on-the-spot service. Discover the 5 types of contextual help, their benefits, and how to implement these support tools.
Want to learn more? Explore the 5 types of contextual help.
Events & Community
Meet us at DITA Europe
We’re off to Copenhagen on February 17th & 18th to join our fellow content management experts at DITA Europe! Planning to attend? Come say hi and don’t miss Fluid Topics CEO, Fabrice Lacroix’s presentation on Evaluating GenAI's Performance in Content Delivery: From Concept to Reality.
Learn more about the event here.
Thanks for reading the January edition of our newsletter 🙌
The Fluid Topics Team