At Steer Health, we see AI adoption as a perfect puzzle—every piece has to fit for it to work. If your AI tool can’t match your tone, complement your workflows, or earn patient trust, it’s not just off-brand, it’s off the board. Too many AI rollouts fall apart because they’re built in silos: 🛑 They overlook what patients actually need 🛑 They copy-paste workflows that don’t reflect real life 🛑 They ask staff to adapt to tech, instead of the other way around The fix? Alignment across every piece of the puzzle: 🎯 Start with the real patient journey, not the idealized one 🎯 Define tone, escalation, and fallback before launch 🎯 Empower your team with tools they trust and actually want to use Because at Steer, we know: tech doesn’t build trust, but people do. And when the whole team moves in sync, AI becomes more than a tool, it becomes a connector between moving pieces.
