🤖 Artificial Intelligence-Driven Personalization in Restaurant Guest Experiences Joe Cilli, Assistant Dean at FIU Chaplin School of Hospitality & Tourism Management, breaks down what AI-driven personalization really means for restaurants and why it’s no longer just about remembering your birthday. 💡 What’s changing: • Menus that adapt to your taste profile, not just your last order • Personalized pricing and offers based on real-time behavior • Voice, facial, and emotional recognition shaping service touchpoints • Predictive ordering that considers your schedule, mood—even the weather • Smart tables and ambient tech enhancing in-dining personalization 🔗 Read the full article: https://lnkd.in/gHCuFV_s #RestaurantTech #AIinHospitality #FoodAndBeverage #HotelRestaurants #HospitalityNet
