Econocom’s Post

🤖 🙋♂️ AI vs. Humans: do we really have to choose? For the past several months, the world of work has been undergoing major changes. On one hand, some companies are laying off employees, claiming that AI can replace certain roles, particularly in support or mid-level functions. On the other hand, some are already reversing course. After over-automating, they've had to rehire, realizing the impact on service quality, customer relationships, or even their brand image. These shifts highlight one thing clearly: AI can boost performance, but it can’t replace people. Simple tasks can be automated for greater efficiency, but when it comes to handling complex situations, critical thinking or building trust, nothing beats the human touch. Cost alone should never be the only deciding factor. At Econocom, we stay true to our values. Technology must serve people, not the other way around. #DigitalTransformation #OneEconocom #DigitalWorkplace #econocom #LiveTechEconocom #ArtificialIntelligence #EconocomLiveTech