Our expert Franck DESAULTY shares insights on how software is reshaping the relationship between carmakers and their customers, unlocking new ways to personalize CX.
Do automotive customers care about software? Automotive software expert Franck DESAULTY explains how software changes the way automotive companies and their products interact with customers, enabling a whole world of new possibilities in terms of how to engage, delight and make life easier for customers. Do customers care, though? The answer is yes and no 😉 Have a listen to find out why. And then check out our report on how get ahead with automotive customer experience (CX) 🔗 https://lnkd.in/dNzqqC99 Capgemini Engineering
project engineer
21hDefinitely worth reading