From the course: Salesforce Business Analyst Cert Prep

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Interviews

Interviews - Salesforce Tutorial

From the course: Salesforce Business Analyst Cert Prep

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Interviews

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- [Instructor] So now let's jump into interviews. So you should be fairly familiar with what interviews are because they're pretty generalized. But let's bring this into a business analysis project-based context. So interviews are going to be typically one-on-one. They're going to be great for a smaller client team. So if you're working for a smaller company or you're consulting for a smaller company, you may just want to do interviews so then you don't have to get everyone all together for other types of elicitation and work shopping. Typically, what you should have is you should have a predetermined set of questions that will help you get some of the requirements, help you get deeper into the project and understanding what the project is all about. So then again, you can start getting those requirements into user stories. So I like to think of this as like hey, you're going to whiteboard, but you're going to whiteboard in an interview scenario. So you're going to ask probably the…

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