From the course: IT Service Desk: Create a Knowledge Management Center Using ChatGPT

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Creating a knowledge management center to fit the scope and scale

Creating a knowledge management center to fit the scope and scale - ChatGPT Tutorial

From the course: IT Service Desk: Create a Knowledge Management Center Using ChatGPT

Creating a knowledge management center to fit the scope and scale

- [Instructor] ChatGPT generally performs well at scale. Even so, OpenAI, the creator of ChatGPT, runs into traffic and performance issues now and again. Check outage services such as Downdetector for incident reports and outage issues. Typically you will find outage issues are more commonly tied to ChatGPT than it is to OpenAI's website or app. In the past, meaning earlier than the brand new omni version release, there were reports on Reddit and elsewhere that ChatGPT tends to stumble when new features or upgrades are released. This may or may not be accurate, either then or now, when it comes to ChatGPT, but it may be prudent to prepare for the possibility just in case. The good news is that OpenAI tends to respond quickly to error and outage issues. However be aware that OpenAI incurs issues beyond its control such as the current GPU shortage and that can create some scaling issues as well. So despite some rather brilliant workarounds by their engineering teams, some delays and…

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