From the course: Humanizing Your Personal Brand in the Age of AI: Advanced Strategies for Authentic Connection
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What is emotional intelligence and how to use it
From the course: Humanizing Your Personal Brand in the Age of AI: Advanced Strategies for Authentic Connection
What is emotional intelligence and how to use it
- What is emotional intelligence and how do you use it? According to Daniel Goldman, "Emotional intelligence is the ability to recognize, understand, manage, and respond to your own emotions, and the emotions of others in a thoughtful and meaningful way. When you're thinking of your own emotions, consider the times that you felt very disturbed, where you felt very elated, or you had any of those high points in your emotional cycles. It's helpful to note these when you're thinking about your emotional intelligence because you'll soon be able to note them in others. Tune into the emotions of your audience through their comments or feedback. Show that you understand by reflecting their feelings in your responses. For example, you may mirror the exact words that your audience says back to them. If they say, "I'm very excited to see you speak this September." You can respond back with, "I'm also speaking at this other place in September." You're going to use the exact same words that your…
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