How to Be Both Assertive and Likable
With American Negotiation Institute and Kwame Christian
Liked by 12,625 users
Duration: 27m
Skill level: Beginner
Released: 5/13/2021
Course details
Managing the inherent tension between the friendliness that encourages rapport and the assertiveness that is required to be effective can be tricky. In this course, adapted from the American Negotiation Institute podcast Negotiate Anything, Kwame Christian discusses with Hamilton Chan how to build rapport, stand your ground, and manage the flow of information. Hamilton is the head of executive education and visiting professor of business and technology at Loyola Law School, Los Angeles and CEO of Coaching for Startups LLC. He explains why rapport is so powerful and provides tips to stay strong at the negotiation table. Plus, learn why it’s so important to understand your options before you start difficult conversations.
This course was created by the American Negotiation Institute. We are pleased to offer this training in our library.
This course is part of a Professional Certificate from American Negotiation Institute.
Skills you’ll gain
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Meet the instructors
Learner reviews
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Nataliya Kholod
Nataliya Kholod
Team Manager, Financial Analyst @ Financial Sector, Banks | Master's in Economics | CFI Professional Certificate | Banking Strategy, M&A…
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Yuri Wahhati
Yuri Wahhati
Digital Marketing Leader | Expert in Lead Generation, Brand Growth & SEO | 6+ Years of Experience | Passionate About Driving Results
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Egidio Lacanna
Egidio Lacanna
Leading Technical Service Team @ QIAGEN, Expert in Molecular Biology & CX
Contents
What’s included
- Test your knowledge 1 quiz
- Learn on the go Access on tablet and phone