From the course: Design Thinking in the Age of AI
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Problem-solving playground
From the course: Design Thinking in the Age of AI
Problem-solving playground
- Identifying the right problem is the first step in any successful design thinking process. It's about understanding the challenge deeply and recognizing where AI can make a significant impact. Welcome to what I like to call your problem solving playground where we'll explore how to pinpoint these problems effectively, and ensure your solutions are robust and adaptable for the future. Step one, observe and engage with users. Start with empathy. Begin by observing and engaging with your users. Conduct interviews, surveys and observations to gather insights into their needs, behaviors, and pain points. This empathetic approach ensures that the problems you identify are grounded in real user experiences. By spending time with your users and understanding their daily interactions and frustrations, you can gather invaluable data. This initial step is crucial because it sets the foundation for the rest of your design process. The deeper your understanding of the user, the more accurately…
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