From the course: Data-Driven HR: AI-Powered People Analytics for Workforce Planning and Employee Experience

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Solution: Storytelling with talent retention

Solution: Storytelling with talent retention

From the course: Data-Driven HR: AI-Powered People Analytics for Workforce Planning and Employee Experience

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Solution: Storytelling with talent retention

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(upbeat music) - So how did you help her? Here's how I would approach it. As always, your answers will be different depending on the questions you asked, but I would encourage you to avoid spending time creating interesting but not helpful insights for Jennifer. They're not going to help her answer her initial question of, how do I retain talent? First, you ask questions to understand the context. A lot of times people come to my team, and say, "People are leaving, the world is falling apart." If that's the case, it's important to get past the emotion, and get to why this is happening. So you can ask questions like, what issues have you heard and seen? Where are you hearing this from? Is it a particular seniority or tenure? What field this is happening in? For example, are they cybersecurity or data engineering? To understand the broader organizational context, you can also ask questions like, are there recent re-orgs or large scale changes I should be aware of? You can form testable…

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