Customer Insights and Consumer Analytics for Organizations: Tools and Analysis
With Chris DallaVilla
Liked by 600 users
Duration: 1h 8m
Skill level: Intermediate
Released: 8/8/2019
Course details
To build products that resonate with customers, companies must first understand where their audience is coming from. What do their customers actually want and need? In this course, Chris DallaVilla explores several popular technologies—including Python and Power BI—you can use to analyze your customers' thoughts and behaviors. Learn how to use tools to get in tune with customer behavior trends; determine what drives customer loyalty; organize your customers by segmentation groups to improve business performance; and identify your advocates. These are tools that all organizations require to thrive in today’s changing environment.
Skills you’ll gain
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Share what you’ve learned, and be a standout professional in your desired industry with a certificate showcasing your knowledge gained from the course.
LinkedIn Learning
Certificate of Completion
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Showcase on your LinkedIn profile under “Licenses and Certificate” section
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Meet the instructor
Learner reviews
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Nora N. McGowan
Nora N. McGowan
Business Intelligence and Reporting Developer/Data Analyst and Engineer
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Contents
What’s included
- Practice while you learn 2 exercise files
- Test your knowledge 5 quizzes
- Learn on the go Access on tablet and phone
- Stay up to date Continuing Education Units