From the course: Creating a Great Candidate Experience

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Ineffective use of technology

Ineffective use of technology

From the course: Creating a Great Candidate Experience

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Ineffective use of technology

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Have you ever faced technical difficulties while applying for a job? My client did. She was excited about a position she had been eyeing for weeks and spent hours perfecting her resume and cover letter. But when she tried to submit her application, the company's online portal was slow, crashed repeatedly, and had confusing navigation. After multiple frustrating attempts, she almost gave up. This is a common issue that can turn a candidate's enthusiasm into frustration, leaving them with a negative impression of the company before they even reach the interview stage. This highlights one of the major challenges organizations face in delivering a great candidate experience: ineffective technology. Outdated or poorly designed application portals with slow load times and broken links can create barriers for candidates, causing even the most qualified candidates to abandon the process. Similarly, video conferencing glitches can disrupt interviews and create a stressful experience. Technical…

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