From the course: Building a Generative AI Tech Strategy

Defining your generative AI vision

- When a company decides to leverage a transformational technology, like generative AI, the expectations are big. Defining and communicating the role generative AI will play in your tech strategy and setting the right expectations is critical to ensure success. Defining a generative AI vision for your company involves articulating how you plan to leverage gen AI technologies for furthering your overall business values and objectives. This vision should encompass the strategic goals, potential applications, and the expected outcomes of integrating generative AI into your business. Let's take an example of an online retail company that is focused on providing a seamless shopping experience to their customers. Their vision could be to leverage transforming technologies to enhance product innovation, improve customer experience, and drive operational efficiency in alignment with our commitment to delivering groundbreaking solutions. Their strategic goals and projected outcomes could include personalizing 80% of customer interactions and automating 55% of supply chain operations for greater efficiency. Once you create the gen AI vision, it is important to share it with not just your leaders, but also your stakeholders. Use this as an opportunity to align them on the projected outcomes and set expectations. When you do this, everyone gets an opportunity to provide feedback, and you can pivot your vision if needed.

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