Greater Tampa Bay Area
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What makes me come to work is the ability to seek out opportunities for companies to more…

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Experience & Education

  • Loyalty Juggernaut

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Publications

  • What Price for Engagement? That is the question.

    Loyalty Management Magazine

    In order to understand the effect that price fluctuations have on customer loyalty and engagement, marketers need better visibility into not only how the customer treats price during the current buying decision, but also all buying decisions over time.

  • Analyzing and Optimizing Partner Relationships

    White Paper - Aimia

    Abstract - Facts over opinions and data over perception. There are many ways to achieve this data-driven approach and this white paper lays out a three-part strategy with an accompanying methodology for loyalty program optimization. When designing and executing loyalty programs it's all about relationships at many levels. By effectively managing partner relationships, the benefits reach all the way down to the most important relationship: the one with the customer.

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  • Spanish

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  • Greek

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