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You're navigating player feedback across various gaming platforms. How can you ensure seamless integration?

Dive into the world of gaming feedback – what's your strategy for flawless player communication?

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Gaming Industry

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You're navigating player feedback across various gaming platforms. How can you ensure seamless integration?

Dive into the world of gaming feedback – what's your strategy for flawless player communication?

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11 answers
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    Michal Rahamim Maor

    🎮 Co-Founder & COO @ Liberty Pixel | 🌟 Gaming Industry Leader | 💼 $1M Raised | 🤝 Women In Games Ambassador | 🎤 Public Speaker | 🏢 Recruiting Talent

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    Start by organizing it, filter out the noise and focus on what really matters. 📝 Make sure you’re listening on every platform, not just one spot. 👀 Then, blend the useful stuff into your game without breaking anything. ⚙️ Stay in touch with your players, let 'em know you’re listening and acting. 💬 It’s all about balance! 🎮 Use an excel sheet or any players CRM platform to address players individually with short answers, sometimes a simple Google Form will do the trick, and sometimes you'll need a more robust solution like a helpdesk system.

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    Ravindra Kapse

    3D Director/Art Director/VFX supervisor/3D Assets Supervisor/AR,VR,XR,MR,Digital twin & Metavers Architecture/Team Building & Leadership/ UI-UX Design Architecture/CGI & Immersive Experince Consoultant.

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    To seamlessly integrate player feedback across gaming platforms, use a centralized system to collect and organize feedback from all sources. Tailor feedback forms for each platform’s interface and ensure real-time syncing across systems. Standardize feedback categories like bugs or gameplay issues for easy analysis, and enable cross-platform accounts to link player feedback. Use AI tools to track trends and prioritize issues. Train support teams to manage multichannel feedback and communicate regularly with players on improvements, keeping them informed and engaged across platforms.

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    Chamara Peiris

    Head of Startup Ecosystem @ Launchpad | Founder & CEO @ Leeg | Startup Mentor | Entrepreneur | Digital Games and Gamification Enthusiastic

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    I first centralize all feedback by using tools that aggregate comments, reviews, and insights from different sources. This makes it easier to analyze and identify common themes or issues. I then prioritize feedback based on the impact on player experience and our business goals, focusing on the most critical areas. Clear communication across the team ensures everyone is aligned on what feedback will be integrated and how. Regularly updating players on changes and showing responsiveness builds trust and encourages ongoing engagement, ensuring that feedback drives continuous improvement.

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    Ademola Tosin

    Unreal Artist ||Uefn(Verse)

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    Clear out any basic concerns that may exist, game mechanics, multiplayer data handling, server connection issues. After that focus in on the issues of each platform from the PC, console, handheld and mobile. Note: when it comes to cross-platform games try to keep as much of the game as local as possible and only pass essential info on to the server ,especially as an indie dev. This can easily reduce latency issues

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    Andrés E.

    Social Game Marketer l Building gaming brands | Speaker

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    Para recopilar feedback de una comunidad gamer, es importante identificar los principales tópicos a analizar y categorizarlas de acuerdo a la prioridad del feedback a recopilar, ejemplo: Feedback para un juego de fútbol - Recopilar feedback referente al gameplay, conectividad en matchmaking

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