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You're navigating fintech operations. How can you safeguard against third-party cloud service provider risks?

In fintech, managing third-party cloud risks is crucial for operational integrity. To navigate this challenge:

  • Conduct due diligence: Regularly evaluate the security protocols of your cloud service providers.

  • Establish contingency plans: Have backup strategies in case of a service outage or breach.

  • Monitor access control: Ensure strict permissions are in place to prevent unauthorized data access.

How do you manage your third-party cloud service provider risks? Feel free to share your strategies.

Financial Technology Financial Technology

Financial Technology

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You're navigating fintech operations. How can you safeguard against third-party cloud service provider risks?

In fintech, managing third-party cloud risks is crucial for operational integrity. To navigate this challenge:

  • Conduct due diligence: Regularly evaluate the security protocols of your cloud service providers.

  • Establish contingency plans: Have backup strategies in case of a service outage or breach.

  • Monitor access control: Ensure strict permissions are in place to prevent unauthorized data access.

How do you manage your third-party cloud service provider risks? Feel free to share your strategies.

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Help others by sharing more (125 characters min.)
15 answers
  • Contributor profile photo
    Contributor profile photo
    Maedeh Molana

    Helping investors make smarter decisions

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    To manage third-party cloud service provider risks in fintech: 1. Rigorous Vetting: Implement a comprehensive assessment of providers’ security certifications and compliance standards. 2. Continuous Monitoring: Utilize real-time analytics to track performance and security metrics. 3. Incident Response Plans: Develop and regularly test robust incident response strategies to ensure swift recovery from breaches or outages. 4. Contractual Safeguards: Negotiate clear SLAs and liability clauses to protect against potential failures. 5. Data Encryption: Ensure end-to-end encryption for sensitive data, both in transit and at rest. These strategies foster resilience and trust in our cloud partnerships.

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    Contributor profile photo
    Tarun Kumar

    Director of Engineering @ HTDS | Fintech | MBA (Executive) - IIM Kozhikode | Ex-Roposo

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    To enhance your compliance adherence with a third-party cloud services provider: 1. Robust SLAs: Negotiate SLAs with at least 99.9% uptime guarantees and defined incident response times (e.g., critical issues MTTR within 1 hour). Include penalty clauses for non-compliance to ensure accountability. 2. Data Encryption: Implement AES-256 encryption for data at rest and in transit. Regularly rotate encryption keys every 90 days and conduct quarterly audits to ensure compliance and detect unauthorized access. 3. Regular Risk Assessments: Use a scoring system (1-5) for risk assessments, aiming for a compliance score of 100% with industry standards like PCI-DSS. Conduct assessments quarterly to proactively identify and mitigate vulnerabilities.

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    9
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    Contributor profile photo
    Nirvikar Jain

    | Tech M&A Banker & Fintech Strategist | Thought Leader in Digital Finance & New Age Banking | Coauthor – MIT Press Fintech Book | Stanford GSB Sloan Fellow | Ex-CEO (FAB India), Citi, BofA | Board Member & CXO Advisor

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    1. Vet providers thoroughly: Check financials, security, compliance (ISO 27001, SOC 2), incident response. 2. Strong contracts: Clear SLAs, data ownership, audit rights, liability clauses. 3. Constant vigilance: Monitor security, do regular reviews, plan for incidents. 4. Don't put all eggs in one basket: Use multiple providers, back up data. 5. Stay informed: Track laws, best practices, and emerging threats.

    Like
    7
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    Contributor profile photo
    Kęstutis Gardžiulis

    Digital-Banking Pioneer 🏦 FinTech Dreamer 🚀 Advisor & Mentor 🤝 Award-Winning Founder 🏆

    • Report contribution

    To address third-party cloud risks in fintech, start with a clear, independent risk profile for each provider. Examine not only service-level agreements but also their disaster recovery capabilities and data residency protocols. Build adaptive redundancy into core processes to ensure continuity even if a provider fails. Keep ongoing evaluations and have an actionable exit plan that doesn’t rely on promises but on tested backups and scenarios. Focus on human control in oversight, knowing no outsourced infrastructure can fully replace your own accountability and resilience planning. Regularly monitor your cloud provider’s regulatory landscape to stay agile and swiftly adapt to any shifts that could impact your compliance and risk exposure.

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    6
  • Contributor profile photo
    Contributor profile photo
    Jeff Bell

    Digital Transformation Powered By AI

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    To manage 3rd party cloud service provider risks in fintech, start with thorough vendor due diligence, ensuring compliance with industry regulations like SOC 2 and ISO 27001. Implement robust SLAs with clearly defined security responsibilities. Use multi-factor authentication (MFA), encryption, and regular security audits to safeguard sensitive data. Continuously monitor provider performance and security via automated tools and conduct regular incident response simulations. Diversify vendors where possible to reduce dependency, and maintain a contingency plan to mitigate potential service disruptions.

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    4
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