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Last updated on Dec 18, 2024
  1. All
  2. Healthcare
  3. Healthcare Management

You're facing a high-stress healthcare emergency. How do you effectively communicate with your staff members?

High-stress situations demand effective communication. To ensure your healthcare team performs optimally during emergencies, consider these strategies:

- Establish a hierarchy of communication to streamline information flow and minimize confusion.

- Use clear, concise language and repeat key points to ensure understanding among staff.

- Maintain composure to foster a sense of calm and confidence within your team.

How do you manage communication during critical moments? Share your strategies.

Healthcare Management Healthcare Management

Healthcare Management

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Last updated on Dec 18, 2024
  1. All
  2. Healthcare
  3. Healthcare Management

You're facing a high-stress healthcare emergency. How do you effectively communicate with your staff members?

High-stress situations demand effective communication. To ensure your healthcare team performs optimally during emergencies, consider these strategies:

- Establish a hierarchy of communication to streamline information flow and minimize confusion.

- Use clear, concise language and repeat key points to ensure understanding among staff.

- Maintain composure to foster a sense of calm and confidence within your team.

How do you manage communication during critical moments? Share your strategies.

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Help others by sharing more (125 characters min.)
18 answers
  • Contributor profile photo
    Contributor profile photo
    Ali Shahid

    US Healthcare Management and Growth Consultant

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    To effectively communicate during a healthcare emergency, communicate clearly and concisely, provide regular updates, actively listen, offer supportive leadership, coordinate efforts, have a crisis communication plan, and implement these strategies to ensure effective communication and coordination during a crisis.

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    Dagnechew Degefu

    Public Health Professional & Clinical Director | Expert in Medical Diagnostics and Ultrasound Imaging | Research Contributor | PhD in Public Health Nutrition|

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    Our approach to communication in high-stress situations involves regular drills and simulations. This practice helps staff become familiar with emergency protocols and enhances their ability to communicate effectively under pressure. We also use a centralized communication system where updates and instructions can be quickly disseminated to all team members.

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    3
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    Dr. Vaibhav Dhariwal

    MBBS | MHA | PGME-SQIL | Harvard Med School | Healthcare Leader | SBU | Strategy | P&L | Quality & Patient Safety

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    During a high-stress healthcare emergency, clear, calm, and direct communication is essential. Use concise language and structured formats like SBAR (Situation, Background, Assessment, Recommendation) to ensure clarity. Establish a central command structure to coordinate information flow and designate key leaders to relay updates. Utilize multiple communication channels, such as radios, secure messaging, and overhead announcements, to reach all staff efficiently. Encourage two-way communication, allowing team members to ask questions and provide critical input. Reinforce key messages through repetition and visual cues like checklists.

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    2
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    Dr Vibha Jain

    Founder, Heeravika | Clinical Innovation & Healthtech Strategy | Supporting Healthcare and Wellness Ventures From Concept to Execution

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    During a high-stress healthcare emergency, clear communication is non-negotiable. From my experience advising startups in emergency care, here’s what works: Assign roles instantly — everyone knows their task. Use closed-loop communication — confirm every instruction is heard and repeated back. Prioritize information flow — critical updates first, no clutter. Stay calm but firm — your tone sets the team’s mindset. Post-event debrief — address gaps and improve.

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    2
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    Contributor profile photo
    Abraham Antony

    Health Job Board Specialist @ BHC | Driving revenue growth & client satisfaction

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    During a high-stress healthcare emergency, clear, concise, and calm communication is key. By providing direct instructions, prioritizing tasks, and offering reassurance, I can help the team stay focused and organized, ensuring the best possible care for patients under pressure.

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    1
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Healthcare Management

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