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Last updated on Feb 19, 2025
  1. All
  2. Soft Skills
  3. Conflict Resolution

You're caught between team member and stakeholder interests. How do you navigate conflicting priorities?

When caught between your team and stakeholders, harmonizing conflicting priorities requires diplomacy and strategy. Forge a path forward with these tactics:

- Establish open dialogue by facilitating regular communication channels between all parties.

- Identify common goals to find a unified direction that satisfies both sides.

- Prioritize transparency in decision-making to build trust and understanding among everyone involved.

How do you balance the needs of your team with the expectations of stakeholders? Share your strategies.

Conflict Resolution Conflict Resolution

Conflict Resolution

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Last updated on Feb 19, 2025
  1. All
  2. Soft Skills
  3. Conflict Resolution

You're caught between team member and stakeholder interests. How do you navigate conflicting priorities?

When caught between your team and stakeholders, harmonizing conflicting priorities requires diplomacy and strategy. Forge a path forward with these tactics:

- Establish open dialogue by facilitating regular communication channels between all parties.

- Identify common goals to find a unified direction that satisfies both sides.

- Prioritize transparency in decision-making to build trust and understanding among everyone involved.

How do you balance the needs of your team with the expectations of stakeholders? Share your strategies.

Add your perspective
Help others by sharing more (125 characters min.)
55 answers
  • Contributor profile photo
    Contributor profile photo
    Neha Verma

    People | Culture | Performance

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    Navigating conflicting priorities between team members and stakeholders requires a strategic approach. 1. Understand Both Perspectives I’d start by actively listening to both sides—team members’ concerns about execution feasibility, workload, as well as stakeholders’ expectations on business outcomes, timelines, and ROI. 2. Prioritize Business and People Impact I’d assess the impact of each priority on business objectives and employee well-being. If a stakeholder request is urgent but risks burnout or disengagement, I’d explore alternative solutions like phased rollouts. 3. Find Win-Win Solutions Rather than framing it as a zero-sum game, I’d explore creative solutions. Seeking solutions that serve both parties fosters collaboration.

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    Contributor profile photo
    Maksim Pomazov

    Tandem-Mediator No. 1 | Conflict resolution | Business & Family conflicts resolution | Cross-cultural conflicts resolution | Mediator certified | Co-founder at “Quinella Mediation Valley”.

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    When you are caught between the interests of team members and the requirements of stakeholders, it is important to avoid conflict. Your delays in making decisions lead to a deterioration of the atmosphere in the team. The involvement of a mediator helps to quickly identify the true causes of disagreements and find a balance between the expectations of the parties. An experienced mediator creates a space for constructive dialogue where each side feels heard. This reduces tension and prevents conflict. However, this is not a mediator, but a team that finds a solution. Effective conflict resolution allows you to maintain trust, motivation, and overall focus on achieving goals.

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    3
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    Contributor profile photo
    Muhammad Arbab Nazir

    Industrial Engineer | LinkedIn Influencer | Business Development Specialist | Optimization | Process Improvement | QA | QC | Graphic Designer | Industry 4.0 | HRM | Lean Practitioner | Social Activist | Ergonomics

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    I've frequently mediated conflicts between teams and stakeholders, understanding the potential for project disruption. My experience at my clothing brand, Friday, involved resolving a serious dispute between my operations officer and a factory manager. While both sides had valid concerns, the customer's needs were paramount. My Approach: * Acted as a neutral intermediary: I facilitated communication, translating concerns to ensure mutual understanding. * Prioritized customer needs: I focused on resolving the immediate issue to maintain customer satisfaction. * Conducted post-conflict analysis: I investigated the root cause to implement long-term solutions, contributing to company growth.

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    Jimmy Kwok

    Senior PM @ OKX | Crypto, Payments & Blockchain Innovation | Ex-Amazon, HSBC

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    Conflicting priorities between team and stakeholders? It's about finding the best path, not choosing sides. Understand: Know why each side prioritizes what they do. Communicate: Be transparent about decisions and trade-offs. Find Overlap: Seek win-win solutions by aligning goals. Prioritize with Data: Use frameworks (like impact/effort) and data to justify choices. Negotiate: Be willing to compromise and advocate for your team. Empower: Build trust so your team can make informed decisions.

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    Ammar S.
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    Navigating conflicting priorities between a team member and a stakeholder requires balance, communication, and strategic problem-solving. First, I’d actively listen to both sides to understand their needs, constraints, and underlying concerns. Then, I’d seek common ground—often, alignment exists when we shift the focus to shared goals. If compromise is needed, I’d explore creative solutions that address both interests without sacrificing efficiency or morale. Transparency is key, so I’d communicate decisions clearly, ensuring all parties understand the rationale. Ultimately, my role is to foster collaboration, minimize friction, and drive outcomes that serve both the team’s effectiveness and stakeholder expectations.

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Conflict Resolution Conflict Resolution

Conflict Resolution

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