Establish trust with each other, Encourage team members to support each other in times of need. Encourage growth rather than perfection

Make sure “safe space” is part of the organization’s mission or values, and ensure there are policies surrounding this. All staff that work with volunteers need training to engage with them, and build relationships that build trust.

I believe creating a safe space for volunteers starts with setting clear ground rules that prioritize respect and confidentiality. I organize regular feedback sessions where everyone can share their thoughts openly. By leading with honesty and sharing constructive feedback myself, I encourage others to feel confident and valued in voicing their opinions.

It is important that any organisation ensures volunteers are respected and valued as they are supporting the work without expecting anything in return. While providing feedback, clear communication and tone matters the most. A sandwich method should be used by first providing feedback on how they are positively impacting with the time they spend and how their contribution matters to the organisation, then the areas of improvement and finally ending with a positive note again. If possible, one on one conversations are vital for the relationships to sustain. While mentioning any areas of improvement, an open discussion by asking the person on why the deliverables haven’t been met would make a larger difference in creating a safer space.