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  3. Systems Management

Your systems might crash during peak business hours. Are you prepared to keep your team on track?

When systems go down during peak hours, it's essential to have a plan that keeps your team focused and productive. Here's how you can manage:

  • Develop a contingency plan: Outline alternative workflows and tools your team can use if primary systems fail.

  • Train your team regularly: Ensure everyone knows how to implement the contingency plan to maintain productivity.

  • Communicate promptly and clearly: Keep your team informed about the issue and expected resolution time to manage expectations.

How do you prepare for system crashes? Share your strategies.

Systems Management Systems Management

Systems Management

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Your systems might crash during peak business hours. Are you prepared to keep your team on track?

When systems go down during peak hours, it's essential to have a plan that keeps your team focused and productive. Here's how you can manage:

  • Develop a contingency plan: Outline alternative workflows and tools your team can use if primary systems fail.

  • Train your team regularly: Ensure everyone knows how to implement the contingency plan to maintain productivity.

  • Communicate promptly and clearly: Keep your team informed about the issue and expected resolution time to manage expectations.

How do you prepare for system crashes? Share your strategies.

Add your perspective
Help others by sharing more (125 characters min.)
5 answers
  • Contributor profile photo
    Contributor profile photo
    Tohid Fouladi Panah

    System Administrator, Data Center System Infrastructure Expert, Master Degree in IT

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    Preventive Measures: Implement system redundancy, load testing, and real-time monitoring. Contingency Planning: Create an incident response and disaster recovery plan, with clear communication protocols. Rapid Recovery: Use hot standby servers, automated scripts, and regular backups for quick recovery. Team Readiness: Train the team, define roles, and maintain on-call support. Communication: Keep clients and the team informed throughout the incident. Post-Incident Review: Conduct root cause analysis and performance reviews to prevent future issues.

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    Contributor profile photo
    Edward Dannenfelser

    Senior Systems and Operations Engineer | Solutions Architect | Senior Systems Administrator | Project Manager | Mentor

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    Solid DR plans, document, test, and test more. Make sure critical system are redundant and have no single points of failure. Automation always helps, build scripts for quick failover.

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    2
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    Thomas Tesfay

    VMware Certified Professional |VCP-DCV 2024 | VCP-VCP 2024 | VCP-NV 2024 | System Engineer| Linux and Windows Server Administrator

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    The first thing that should be considered is monitoring the system performance in real time and will give some clue why the system fails. If the server fails the DR server should take the tasks automatically without interrupting the service. Active server,DR server should be backed up properly and taking snapshot can be additional protection for the server and smoothly recover the server.

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    Kjell Norholl

    OpenVMS Lead Consultant, It Team Lead, Agil Work, Kanban , Troubleshooting - root cause solution

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    I create a group with operation knowledge and development knowledge. Then you often arrive at the right solutions as the system manager has a good knowledge of the system and the developers can make changes and you quickly see the result.

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    Ariel Perina

    COO /Director de Auditoria y Transformación organizacional

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    The disaster recovery plan (DRP) must detail the restoration of critical services, including recovery times (RTO and RPO). Implement mirror servers and load balancing to ensure a seamless transition in case of failures. Use real-time monitoring tools with automatic alerts for a quick response. Conduct regular simulations to identify failures and evaluate your contingency plan. Maintain automatic backups in multiple locations. Document clear procedures and communicate them to your team. Provide ongoing training to ensure that everyone is familiar with the protocols. These actions ensure business continuity in the event of any failure.

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