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Last updated on Dec 5, 2024
  1. All
  2. IT Services
  3. Information Technology

Your dev and IT ops teams are clashing over project priorities. How can you build trust between them?

When your development (dev) and IT operations (IT ops) teams are at odds, fostering trust is crucial for smooth project execution. Here's how you can bridge the gap:

  • Facilitate regular communication: Schedule weekly meetings to ensure both teams are aligned on goals and expectations.

  • Encourage cross-functional training: This helps each team understand the other's processes and challenges.

  • Promote a culture of collaboration: Recognize and reward teamwork to reinforce the value of working together.

What strategies have you found effective in building trust between dev and IT ops teams? Share your thoughts.

Information Technology Information Technology

Information Technology

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Last updated on Dec 5, 2024
  1. All
  2. IT Services
  3. Information Technology

Your dev and IT ops teams are clashing over project priorities. How can you build trust between them?

When your development (dev) and IT operations (IT ops) teams are at odds, fostering trust is crucial for smooth project execution. Here's how you can bridge the gap:

  • Facilitate regular communication: Schedule weekly meetings to ensure both teams are aligned on goals and expectations.

  • Encourage cross-functional training: This helps each team understand the other's processes and challenges.

  • Promote a culture of collaboration: Recognize and reward teamwork to reinforce the value of working together.

What strategies have you found effective in building trust between dev and IT ops teams? Share your thoughts.

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51 answers
  • Contributor profile photo
    Contributor profile photo
    Bushra Saleem

    Business Development Executive | Growth Officer | Technical Recruiter | BD Consultant | Manager | Technical Content Writer | Business Analyst

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    One should bridge the gap by utilizing open communication, aligning goals, and celebrating wins together—because teamwork isn’t just about syncing code, it’s about syncing minds!

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    Himanshu Singhal

    CEO | CISO | IT Leader | Entrepreneurship | AIML | IOT | Digitization

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    To build trust between development and IT operations teams, start by fostering a culture of collaboration through regular joint meetings and cross-functional workshops. Encourage open communication to align goals and priorities. Implement DevOps practices to break silos, such as shared dashboards and integrated tools, to ensure transparency in workflows. Promote mutual understanding by organizing role-swapping or job-shadowing sessions to help each team appreciate the other’s challenges. Recognize and celebrate collaborative successes to build a sense of shared achievement. Lastly, appoint a liaison or facilitator to mediate conflicts and maintain focus on shared objectives. Trust grows with consistent effort and communication.

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    5
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    Harshida Acharya

    Partner @ Fulfillment IQ | Co-Host, eCom Logistics Podcast | Logistics Innovation That Scales

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    How to End the Dev-Ops Battle and Build a Team That Wins Dev wants speed. Ops wants stability. Without trust, it’s a constant battle. The best teams don’t pick sides—they make both work. • Talk to each other – No more working in silos. Regular check-ins, shared channels, and co-led project planning prevent roadblocks before they happen. • Set shared goals – If one team is rewarded for moving fast and the other for slowing things down, expect conflict. Everyone should win together. • Walk in each other’s shoes – Rotate team members, shadow each other’s work, understand the pressure both sides face. • Celebrate wins – Success isn’t Dev or Ops—it’s both. Trust isn’t built overnight. But when it’s there, execution becomes unstoppable.

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    Jaideep Shekhawat

    C / C++ Programmer || AI tools expert || Java Developer || Figma || Problem Solving (Java)

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    Facilitate Open Dialogue: Encourage regular meetings where team members can express their concerns and priorities. This helps in understanding each other's perspectives. Define Shared Objectives - Establish common goals that both teams can work towards. This alignment fosters a sense of unity and shared purpose. Embed Liaisons: Consider embedding dedicated operations liaisons within development teams. These liaisons can advocate for the development team’s needs within operations, helping to bridge the gap between the two groups. Include Operations Early: Involve operations in the early stages of development, particularly during architectural discussions. This inclusion can help dispel fears and build trust as both teams see the value .

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    Shafin Ahamed

    IT Professional | System Administration | Infrastructure Ops | Networking & Cybersecurity

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    To build trust between your Dev and IT Ops teams, foster a collaborative culture by implementing DevOps practices that encourage shared responsibility. Promote regular communication and collaboration between teams to bridge gaps and create visibility into project priorities. This will help them work together more effectively and focus on driving value faster.

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