How can you make better decisions in Facility Management (FM)?

Begin by collecting relevant information related to the problem or opportunity at hand. Look beyond the immediate impact of your decision and consider the broader consequences with potential impact on the environment, community, and the reputation of your organization Analyze and evaluate different options or soluations. Engage relevant stakeholders throughout the decision-making process. Seek their input, concerns, and suggestions. Base your decision on reliable data and evidence whenever possible, Evaluate potential outcomes and scenarios resulting from your decision. Consider both short-term and long-term implications Clearly communicate your decision and the underlying rationale to all relevant stakeholders.

Making better decisions in FM involves understanding the intricate balance between maintaining the physical assets of a facility and ensuring the operational efficiency that meets the needs of its users. This requires a comprehensive approach that includes leveraging data analytics to inform decisions, implementing predictive maintenance strategies to prevent costly repairs, and optimizing space utilization to enhance productivity and comfort. Embracing technology, such as IoT devices and integrated management systems, allows facility managers to monitor real-time conditions and make proactive adjustments. Additionally, effective communication and collaboration among stakeholders, continuous training and development of staff is crucial.

Decision making is a process of 1- collecting information, analysing them, check possible solutions that tailored to suit the requirements (legally, financially, supports the facility strategic plan); 2- proceeding the action plan 3- collecting and sending feedback in order to have necessary corrective actions on the decision.

To excel in Facility Management decision-making, prioritize empathetic understanding. Grasp not just the 'what' and 'how', but delve into the 'why' behind your clients' needs. This deep dive reveals nuanced insights often overlooked but crucial for tailored solutions. Equally important is the art of balancing innovation with practicality. Embrace cutting-edge technology, but ensure it aligns with both budget constraints and user-friendliness. Your decisions should foster a sustainable, inclusive environment, reflecting a forward-thinking approach without compromising daily operational efficiency.

"Se tudo é urgente, nada é importante" Não me lembro quem me disse essa frase, mas foi algum amigo de trabalho, e é a mais pura verdade. Se você gestor predial vive com urgências, tem algo de errado, você não está conseguindo identificar o que de fato é importante, ou, não está tendo uma gestão efetiva e de fato está tudo uma loucura.

In defining the criteria, one need to conduct due diligence that will assist to make a decision on the objectives to cover that will also be aligned to the due diligence then benchmark to come up with cost for the budget allocated. Lastly, appoint a qualified FM individual who will achieve your plan

1.Determine objectives, constraints, and trade-offs. 2.Rank by importance and urgency. 3.Address quality, cost, and time or efficiency, reliability, and sustainability. 4.Ensure decisions reflect overarching goals. 5.Adjust criteria based on evolving circumstances.

Look at the facility as a whole. This would allow you to make better decisions. Do not look at things in silos. Once you have a good up to date facilities register you would be more proactive as well.

To make better decisions in FM, start with a clear, concise visualization of the end goal. This means not just defining criteria but actively picturing the ideal outcome. When you visualize, you're more likely to identify subtle but crucial elements often overlooked, like long-term maintenance implications or user experience. Prioritizing criteria is key, but so is flexibility; be ready to adapt as new information emerges. FM isn't just about managing spaces; it's about creating environments where people and processes thrive.

1.Generate different solutions using creativity and experience. 2.Evaluate each solution's strengths and weaknesses. 3.Employ tools like SWOT analysis or decision matrices for comparison. 4.Involve your team, clients, suppliers, or management for valuable feedback.

Facility Management decisions thrive on a blend of creative solutions and analytical evaluation. When generating alternatives, think outside the box. For instance, consider green initiatives or technology integrations that might not be standard yet but could offer long-term benefits. While evaluating, don't just rely on traditional tools like SWOT. Dive into data analytics for deeper insights. Real-time data can reveal trends and needs you might have overlooked. Involve stakeholders, but also engage with end-users; their daily experiences can provide invaluable feedback often missed by higher-level analysis. This approach ensures a comprehensive and forward-thinking decision-making process in FM.

Todo problema pode ter várias soluções distintas e para isso é importante você avaliar qual solução é a mais adequada para determinado problema. Nem sempre a solução mais cara é a mais eficiente, assim como não se deve escolher soluções apenas baseado em preço.

Sempre muito importante avaliar todas as alternativas possíveis. Além das ferramentas citadas, uma outra ferramenta é a árvore de causas e implantação do PDCA para auxiliar na tomada de decisão.

In the third step, generate and assess alternatives aligning with your criteria. Leverage creativity, experience, and knowledge to devise solutions, followed by a thorough analysis of their merits and drawbacks. Employ tools like SWOT analysis, decision matrices, or cost-benefit analysis for comparison and ranking. Engage relevant stakeholders - team, clients, suppliers, and senior management - seeking their feedback and input. This collaborative evaluation ensures a well-informed decision-making process.

1.Choose the best option, explain the rationale, benefits, and risks clearly. 2.Allocate resources, assign tasks, set deadlines, and monitor progress. 3.Anticipate and tackle any issues that may arise during implementation. 4.Carry out the planned steps to put your decision into action.

To make better decisions in Facility Management, focus on data-driven strategies. Leverage technology like IoT sensors and AI analytics to gather real-time data about your facility. This provides insights into usage patterns, maintenance needs, and operational inefficiencies. By analyzing this data, you can make informed decisions that optimize facility performance, enhance sustainability, and reduce costs. Effective FM isn't just about fixing problems; it's about using data to prevent them. Incorporate regular feedback loops with staff and stakeholders to ensure continuous improvement and alignment with organizational goals.

In the last step, select and execute the optimal option aligning with criteria and stakeholder input. Clearly communicate your decision, elucidating rationale, benefits, and risks. Plan and execute necessary actions, including resource allocation, task assignment, deadline setting, and progress monitoring. Anticipate and address potential challenges during implementation, ensuring a smooth and effective execution of the chosen decision.

Communication is everything. Also hard work and work ethic pay their dividends over time to where reliability becomes evident.

In the conclusive stage, select and implement the optimal option aligning with criteria and stakeholder considerations. Communicate the decision transparently, elucidating the rationale, benefits, and risks. Strategically plan and execute necessary actions, including resource allocation, task assignment, deadline setting, and progress monitoring. Proactively anticipate and address potential challenges or issues, ensuring a smooth and effective implementation process.

Effective decision-making in Facility Management (FM) hinges on a continuous cycle of assessment and adaptation. Once a decision is implemented, the real work begins. It's crucial to establish clear, measurable indicators of success. These can be performance metrics, user satisfaction levels, or quality benchmarks. Regularly collecting and analyzing data is key. This isn't just about numbers; it involves gathering feedback through surveys or informal channels and conducting thorough audits or reports. What you're looking for are trends and patterns that reveal the true impact of your decisions.

Tracking and monitoring is important and its shows what are areas of improvement needs to be addressed with different process, strategy or even we want to continue with this as per profitability or not? All insight is clear with numbers or fluctuation of numbers. In case we are making any decision continuous tracking after that is mandatory to see whether we are achieving what we planned or not?

Decision-making in FM extends beyond implementation; continuous monitoring and review are imperative. Assess outcomes through performance, quality, and satisfaction indicators. Utilize data from feedback, surveys, reports, or audits to measure results and impacts. Evaluate the decision-making process for effectiveness, efficiency, and extract lessons learned for improvement. Developing and honing this skill over time ensures better outcomes for the organization and stakeholders, reinforcing the importance of a cyclical and learning-oriented approach in Facility Management.

Continuously monitor and review decision outcomes in FM. Gather and analyze data like feedback, surveys, and reports to measure performance and impacts. Evaluate decision-making process effectiveness and efficiency, learning from outcomes for improvement. Developing this skill over time enhances organizational outcomes and stakeholder satisfaction.

Decision-making in FM extends to monitoring and reviewing outcomes post-implementation. Assess performance, quality, and satisfaction indicators using data like feedback, surveys, and reports. Evaluate decision-making effectiveness and efficiency, identifying lessons learned and areas for improvement. Continuous refinement of decision-making skills ensures better outcomes for organizations and stakeholders over time.

Complementando muito do que os colegas falaram, mas um mantra que acredito é comece pelo básico e principalmente use os dados a seu favor. Pareto dos principais gastos, indicadores e metas te indicam bem aonde precisa priorizar

At the end of the day decisions based on data are always good, it is manual data or data coming from Digital technologies such IOT, Sensors, or building automation system. Data will get you help from all stakeholders to take collective and right decision.

Converse com todos os envolvidos para entender se a solução tomada foi a melhor, e tenha discernimento para entender as respostas, pode ser que encontre algo valioso nesse feedback.

In my experience Improving facility management decisions means planning, analyzing data, and considering everyone's needs. Picture this: You manage a big office building facing temperature complaints and high bills. Time to fix the HVAC systems, but budget's tight. Analyze energy use and tenant feedback. Consider long-term benefits vs. costs. Plan for future changes and follow regulations. By involving everyone, make decisions that keep the building efficient and occupants content.By integrating these insights with a comprehensive grasp of the building's requirements and stakeholders' preferences, informed decisions can be made to optimize operational efficiency and tenant satisfaction in facility management.