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Developers are questioning your IA structures. How will you defend your design choices?

When developers challenge your information architecture (IA) structures, it’s crucial to articulate the rationale behind your design decisions effectively. Here are some strategies:

  • Use data to support decisions: Present user research, analytics, and usability testing results that led to your IA choices.

  • Explain the user journey: Illustrate how your design enhances user experience and meets business goals.

  • Be open to feedback: Encourage a collaborative discussion to refine the IA, showing you value their input.

How do you handle feedback on your IA designs?

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Developers are questioning your IA structures. How will you defend your design choices?

When developers challenge your information architecture (IA) structures, it’s crucial to articulate the rationale behind your design decisions effectively. Here are some strategies:

  • Use data to support decisions: Present user research, analytics, and usability testing results that led to your IA choices.

  • Explain the user journey: Illustrate how your design enhances user experience and meets business goals.

  • Be open to feedback: Encourage a collaborative discussion to refine the IA, showing you value their input.

How do you handle feedback on your IA designs?

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36 answers
  • Contributor profile photo
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    Marwan Gebril

    UX Design Leader | Mentor | Human-Centred Design Advocate (Head of Practice)

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    Wrong assumption! Developers are part of the design decisions from day one. Design isn’t something done in a silo anymore. In today’s world, it’s all about collaboration—everyone contributes ideas and owns the solution. Designers bring in the science: user research, usability KPIs, personas, empathy, experience best practices and more. But we don’t own the problem or the solution alone. If developers are questioning the IA, it means there’s a gap in how we collaborated, not a flaw in the design. It’s not about defending decisions; it’s about everyone—designers, developers, product—standing behind what we created as a team. To align better, let’s call for a Design Thinking workshop, revisit the IA, and hear how everyone sees the structure.

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    Om Prakash Singh

    Principal CyberSecurity| DataFabric GenAI Watsonx Copilot CGEIT CRISC CySA+ CSPA+TOGAF9 IBM MS DEVO Security Guardium Verify OpenPage Maximo CCA AWS AZ OCI GCP CSBA CSM PPSO CBE L6σGB eTOM Oracle 9i DB2 SOA AIX Rational

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    Here are five key points to defend the design choices of my AI structures: 1. Scalability: The design is built to handle a wide range of queries and tasks, ensuring it can scale efficiently as user demand grows. 2.Adaptability: The AI is designed to adapt to various contexts and user needs, providing personalized and relevant responses. 3.Security: Robust security measures are in place to protect user data and ensure privacy, adhering to industry standards and regulations. 4. Efficiency: The architecture is optimized for quick response times and minimal resource usage, ensuring a smooth user experience. 5. Continuous Improvement: The design incorporates feedback loops and continuous learning mechanisms to improve over time.

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    Anurag Ganguly

    Product @ Jio-NowFloats ✦ GenAI / No-Code / Low-Code & UX Design ✦ Brand Strategist & Creative Director

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    First off, developers if kept away from the design communication will face issues understanding the IA. That's understandandable. The key is to approach these conversations with empathy and a collaborative spirit. Keep IA decisions data driven. User Research: Show them you've walked in the user's shoes. Use insights from interviews, surveys, and observations to justify your decisions. Analytics: Let the numbers speak for themselves. Share data on user behavior, common paths, and areas of confusion. Usability Testing: Show them how real people interact with your design. Highlight any pain points or unexpected behaviors. Listen, Learn, and Iterate. Hope this helps!

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    Petros Simos, PSM I

    OpenAI Platform Expert | AI Solutions

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    Maybe developers are correct. Maybe not. Only UX research can tell us the truth. If most of the above conditions have been met, I would insist on: - Architecture related to Business Goals Relevancy of choices to measurable business outcomes like increased conversions or reduced churn. Or showing how the structure supports specific KPIs, such as faster task completion times. Or illustrating alignment with broader company objectives (like improving customer experience or scaling the product). - Applying Cognitive Psychology Principles Architecture reduces cognitive load, enhancing retention. Limiting choices reduce decision fatigue. Showcasing past relevant examples of Uses in similar industries.

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    Chris Dyer

    Product Analyst/Localisation Consultant

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    Developers should have been an integral part of the design process, so the question is really for poorly-organised teams and the answer there of course is to structure the programme and the team heirarchy so that there are inputs at the earliest stages, as well as waypoints for any course corrections required.

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