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Last updated on Feb 5, 2025
  1. All
  2. Engineering
  3. Systems Management

You're tasked with disaster recovery planning. How can you engage end-users to guarantee its success?

Effective disaster recovery planning relies on the active participation of end-users. To guarantee its success, it's crucial to engage them in meaningful ways. Here's how you can involve end-users effectively:

  • Conduct regular training sessions: Keep users informed and prepared by offering hands-on training and clear instructions.

  • Gather feedback: Regularly solicit and incorporate user feedback to improve the plan's effectiveness.

  • Develop a communication plan: Ensure everyone knows their role and how to stay informed during a disaster.

How do you engage end-users in disaster recovery planning? Share your thoughts.

Systems Management Systems Management

Systems Management

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Last updated on Feb 5, 2025
  1. All
  2. Engineering
  3. Systems Management

You're tasked with disaster recovery planning. How can you engage end-users to guarantee its success?

Effective disaster recovery planning relies on the active participation of end-users. To guarantee its success, it's crucial to engage them in meaningful ways. Here's how you can involve end-users effectively:

  • Conduct regular training sessions: Keep users informed and prepared by offering hands-on training and clear instructions.

  • Gather feedback: Regularly solicit and incorporate user feedback to improve the plan's effectiveness.

  • Develop a communication plan: Ensure everyone knows their role and how to stay informed during a disaster.

How do you engage end-users in disaster recovery planning? Share your thoughts.

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Help others by sharing more (125 characters min.)
5 answers
  • Contributor profile photo
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    Sumit Kishor

    Deputy Manager - IT Lead | Yamaha Music India Pvt Ltd | IT Infrastructure | Cybersecurity | Member of APAC IT

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    I think monthly or quarterly mock drill would be a good idea to let all users about disaster and consequences. Planning is a documentation work but actual scenario is most important activities followed by a proper user training. A full and differential backup of critical systems and proper testing with documentation would be required for any organisation. Backups should be stored in 2-3 different location hence, Disaster Recovery can be done without fail. Each drive and its location should be mapped with a backup software .

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    Sohail Abid
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    One thing that is helpful is to have a preliminary meeting with all the section heads in your organization. During the meeting you let them know about the activity. Make sure that everything is documented ahead of time. After the management buy in, start a series of communication through whatever medium is most effective to bring awareness to the users. A reminder is to be sent on the week of the activity and a day before the activity. Communication is the key, if you have communicated the disaster recovery activity to everyone, there is a great chance that it will execute successfully.

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    John Danahey, MBA, CMMC RP

    Governance, Risk & Compliance Engineer | Cybersecurity | CISv8 | NIST-CSF | HIPAA | NYDFS | CCPA | GLBA/FTC | SEC CFR | CMMC Sarbanes-Oxley| Disaster Recovery| Systems Management

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    In my experience any large scale organizational change is a Systems Engineering exercise. Also, large scale projects require Senior Executive endorsement and enforcement if necessary. Any large scale activity requires an Executive Champion, and a very clear communication to every employee that it is a business emperative. This is the first step toward success.

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    Henry Korir

    Support Engineer @ adcareIT | Network Administration, IT Support

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    Begin by conducting comprehensive training sessions that elucidate the importance of disaster recovery and their roles within it. Utilize surveys and feedback mechanisms to gather user insights, fostering a sense of ownership and accountability. Implement user-friendly documentation and accessible resources to facilitate understanding and compliance. Regularly simulate disaster scenarios to familiarize users with protocols, enhancing their preparedness. By prioritizing user involvement, organizations can cultivate a culture of resilience, significantly improving recovery outcomes and operational continuity. This proactive engagement will undoubtedly lead to superior disaster recovery efficacy.

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    Kjell Norholl

    OpenVMS Lead Consultant, It Team Lead, Agil Work, Kanban , Troubleshooting - root cause solution

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    After many years in BCS has learn me this. Disaster recovery planing started that "you" prepare the system to handle disaster. The best is 3 sites where 2 sites whit identical setup and the data is "Shadowed" from site 1 primary to site 2 secondary. Every month do a easy disaster test to switch primary to 2 and site 1 to secondary. Site 3 is backup site where you stora all backups. Every week random test files from backup site to verift that all is ok. I have being involved in situation that backup couldent be read...not funny! Disaster happens: 1:Disaster war room where people can connect for information and status. 2:Disaster plan for people to follow: Group of people that test and verify before you start business again. Regards, Kjel

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