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You're facing the challenge of system upgrades. How can you minimize disruptions to daily operations?

Are system upgrades your current hurdle? Share your strategies for maintaining business flow during tech transitions.

Information Systems Information Systems

Information Systems

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You're facing the challenge of system upgrades. How can you minimize disruptions to daily operations?

Are system upgrades your current hurdle? Share your strategies for maintaining business flow during tech transitions.

Add your perspective
Help others by sharing more (125 characters min.)
27 answers
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    Luis Silva Duque

    Management Consulting | Project Management PMBOK 7 | Risk Business (COSO ERM, COBIT RISK, ISO 31000 | Corporate Goverment | Compliance | Artificial Intelligence | Data Science | Data Analysis

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    En primer lugar, sugiero no aplicar las actualizaciones de software en el ambiente de producción. Las actualizaciones se deben verificar en un ambiente de prueba. Una vez verificada su calidad funcional, proceder su aplicación al ambiente de producción.

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    Ammar Mismar

    Driving Corporate Strategy & Revenue Growth through Innovation, Economics and ESG Investing | Technology & Data Enthusiast

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    We can simply plan upgrades during low-activity periods and conduct them in a controlled testing environment before live deployment. Also, such deployments should be communicated to internal and external stakeholders in advance to set expectations. One last thing to mention here is to set a rollback plan to allow a swift action if unexpected issues arise, ensuring continuity in operations.

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    Edilson Faé dos Santos

    Coordenador de TI | Scrum Master II | Product Owner I | Gestão de TI | Docente de TI

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    System updates are essential for staying ahead with innovations, but they can be challenging. To keep workflows smooth during tech transitions, I rely on a few key strategies:Creating testing environments to validate new versions before implementation; Strict dependency management to minimize conflicts; Automating CI/CD processes to efficiently validate builds; Careful planning and communication with the team to reduce business impact; Providing training and documentation to ease adaptation to new features; With these practices, I stay focused on both innovation and productivity!

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    Arindam Ghose

    vCIO | vCISO | Information Technology and Cyber Security Advisor | Tech Leadership | Ex Genpact / Ex GE

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    Focus on thorough planning, testing, and clear communication. Begin with a phased rollout, scheduling upgrades during low-activity periods. Ensure an impact analysis is conducted including on upstream and downstream systems. Use sandbox environments and perform rigorous testing, including User Acceptance and Regression Testing, to catch issues early. Inform users in advance and offer training if the upgrade introduces changes. Always back up systems and have rollback plans ready to revert if needed. Finally, monitor performance closely during the transition and provide dedicated support to resolve any issues immediately.

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    Aries Russell

    Defence Tech & Electronic Warfare | Strategic Risk & Market Intelligence | Tech Founder | Veteran

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    1) Identify the key activities/outputs of the business. 2) Identify all of the key systems and their dependencies required for the key activities. 3) Assess the impact of the key systems going down. Factor in different variables such as the time the system would be taken offline (there should be a lower impact of taking a system offline outside of key business hours compared to busy periods). 4) Identify any and all workarounds. 5) Establish a risk threshold and what the business considers to be a state of intolerable harm. This will define what you can and cant do. 6) Based on the findings of the prior steps, create 2-3 plans/options, risk assess each option and decide on the option best suited for the business.

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