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Your design concept clashes with user feedback. How do you navigate this conflicting terrain?

When your creative vision hits a wall of user feedback, it's crucial to find harmony between innovation and usability. To bridge the gap:

- Engage in active listening. Take the time to understand the core of users' concerns without dismissing them.

- Iterate rapidly. Test small changes based on feedback to find a compromise that aligns with your design ethos.

- Leverage data-driven insights. Use analytics to guide adjustments, ensuring they're rooted in actual user behavior.

How do you balance your creative vision with user feedback? Chime in with your strategies.

Systems Design Systems Design

Systems Design

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  3. Systems Design

Your design concept clashes with user feedback. How do you navigate this conflicting terrain?

When your creative vision hits a wall of user feedback, it's crucial to find harmony between innovation and usability. To bridge the gap:

- Engage in active listening. Take the time to understand the core of users' concerns without dismissing them.

- Iterate rapidly. Test small changes based on feedback to find a compromise that aligns with your design ethos.

- Leverage data-driven insights. Use analytics to guide adjustments, ensuring they're rooted in actual user behavior.

How do you balance your creative vision with user feedback? Chime in with your strategies.

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36 answers
  • Contributor profile photo
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    Rohit Kakade

    Software Engineer | Full Stack Developer | Digital Marketing | React | Javascript's | Typescript's | AI/ML Engineer

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    Design is a constant dance between vision and reality. 💃 When user feedback clashes with my creative concept, I prioritize active listening, rapid iteration, and data-driven decisions. 📈 By understanding user needs and iterating thoughtfully, I find the sweet spot where innovation meets usability. #designthinking #userfeedback #uxdesign

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    Ajit Ninan
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    My personal experience is, it’s not so much about listening it’s about build, measure, learn and watching, using data and pivoting toward new experiments that point you in the right direction towards a scalable business. Asking and listening usually end up with the customer wanting a faster horse not a motor vehicle.

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    6
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    Ernie Oro

    Senior Engineer at Western Digital

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    Work hand-in-hand with the end user by welcoming their ideas and feedback. Embrace a customer-first mindset, stay adaptable, and be ready to pivot when needed!

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    4
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    Manik Garg

    Engineering at Oracle

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    Product is for users, design patterns are for developers. It depends if users feedback solves the bigger picture then we should not mind updating a design.

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    4
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    Pamuditha Abeysekara

    Private Cloud | Network | Automation

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    A few iterations of user requirement gathering and analysis during the design phase can help minimize extensive revisions in the final stages due to feedback. However, when challenges arise, user feedback should be assessed objectively—objectivity being the key. The user is a critical pillar of success, and there is always a way to incorporate feedback without compromising key design principles.

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    4
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