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Last updated on Jan 3, 2025
  1. All
  2. Engineering
  3. Civil Engineering

Your clients are skeptical about new engineering technologies. How do you assure them of reliability?

Assuring clients about the reliability of new engineering technologies can be challenging, but it's crucial for successful project adoption. Here are effective strategies to build their confidence:

  • Present case studies: Share successful projects that used the same technology, highlighting measurable benefits.

  • Offer demonstrations: Provide hands-on demos or site visits to showcase the technology's practical applications.

  • Engage third-party validation: Utilize independent experts or certifications to validate the technology's reliability.

How do you build trust with your clients when introducing new technologies?

Civil Engineering Civil Engineering

Civil Engineering

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Last updated on Jan 3, 2025
  1. All
  2. Engineering
  3. Civil Engineering

Your clients are skeptical about new engineering technologies. How do you assure them of reliability?

Assuring clients about the reliability of new engineering technologies can be challenging, but it's crucial for successful project adoption. Here are effective strategies to build their confidence:

  • Present case studies: Share successful projects that used the same technology, highlighting measurable benefits.

  • Offer demonstrations: Provide hands-on demos or site visits to showcase the technology's practical applications.

  • Engage third-party validation: Utilize independent experts or certifications to validate the technology's reliability.

How do you build trust with your clients when introducing new technologies?

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Help others by sharing more (125 characters min.)
94 answers
  • Contributor profile photo
    Contributor profile photo
    Vattsal Shah

    Engineer – Roads | REC (UK) | Ramboll | Ex-Dar Al-Handasah | Ex-TPF M.Tech | B.Eng | DipEng | 4.5+ Years of Design Experience

    • Report contribution

    Convincing skeptical clients about new technologies requires clear communication and demonstrated reliability. 💡 🔍 Present case studies: Share proven examples where similar technologies delivered successful results in real-world projects. 📊 Highlight standards and testing: Explain how the technology meets rigorous industry standards and has been thoroughly tested. 🤝 Offer pilot testing: Propose a small-scale implementation to demonstrate effectiveness without full-scale commitment. 🎯 Focus on benefits: Show how the technology enhances efficiency, reduces costs, or improves sustainability. Confidence grows when clients see tangible proof and understand the long-term advantages. 🌟

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    8
  • Contributor profile photo
    Contributor profile photo
    Tin Bašić

    Civil and IT engineer

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    Provide evidence of successful implementation, cost and/or technicals benefits. Everything else doesn’t really matter for the client

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    8
  • Contributor profile photo
    Contributor profile photo
    Vijay Chandra

    --

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    Get over fear of adopting new technology. Just because it hasn’t been used in the US should not preclude you from adopting new technology. But research their application overseas and find out how it was successful and how to improve. If it is materials make sure it has been thoroughly tested for all the required properties. Then take it to the client with all the justification. Some clients are totally blind and fearful of new technology. Don’t waste time with them. They want hundreds of other users to have adopted it before they open their eyes. Having brought many new technologies to the US and also developed new technologies in the US, above are my thoughts.

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    5
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    Marco Ilarione Cetera Quero

    site manager

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    Confidence is total, since the use of new technologies has guaranteed and proven its effectiveness. production increases and is very well reflected in quality controls. The client will be very satisfied with the results. I say this with complete propriety since for the works I have carried out we have used new technologies and there has been a fairly significant increase in production without sacrificing quality.

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    4
  • Contributor profile photo
    Contributor profile photo
    Carlos Alberto Ávila García

    Director of Real Estate Development – The Palace Company

    • Report contribution

    There is no better way to sell than by demonstrating the technology in operation or in use. It is the most honest and effective way to convince a client to try something new, as seeing real-time results builds trust and confidence in its performance.

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