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You're facing resistance to change in construction project communication. How do you overcome it effectively?

In construction management, shifting communication practices can face significant resistance. To effectively address this, consider these strategies:

  • Engage stakeholders early: Involve team members in the decision-making process to foster buy-in and reduce pushback.

  • Provide clear benefits: Explain how the new communication methods will improve efficiency, safety, and project outcomes.

  • Offer training and support: Facilitate workshops and provide resources to help team members adapt smoothly.

What strategies have worked for you in managing change in your projects?

Construction Management Construction Management

Construction Management

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You're facing resistance to change in construction project communication. How do you overcome it effectively?

In construction management, shifting communication practices can face significant resistance. To effectively address this, consider these strategies:

  • Engage stakeholders early: Involve team members in the decision-making process to foster buy-in and reduce pushback.

  • Provide clear benefits: Explain how the new communication methods will improve efficiency, safety, and project outcomes.

  • Offer training and support: Facilitate workshops and provide resources to help team members adapt smoothly.

What strategies have worked for you in managing change in your projects?

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Help others by sharing more (125 characters min.)
21 answers
  • Contributor profile photo
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    John Kenney III, MIoR, CPRC

    CEO of Cotney Consulting Group

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    Overcoming resistance to change in construction project communication requires empathy and strategic planning. Start by identifying the root causes of resistance—unfamiliarity with new tools, fear of increased workload, or unclear benefits. Address these concerns through transparent communication, explaining why the change is necessary and how it will improve project outcomes. Provide training and resources to help team members adapt and feel confident with new communication methods. Involve the team by seeking feedback and making them part of the solution. Celebrate small successes to show the positive impact of the changes. This inclusive and supportive approach fosters buy-in and ensures a smoother transition.

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    Abanoub Ghobrial

    +12K Followers | Planning Team Leader at Orascom Construction Ltd | Ph.D. (Candidate) | M.Sc. | PRMG | Delays Analyst | Project Controller | Data Analyst | Academic Researcher

    • Report contribution

    Develop a Change Management Plan: Create a structured plan outlining communication strategies, training, and support mechanisms. Communicate Transparently: Hold meetings to explain the reasons for change and its benefits, ensuring consistent messaging from leadership.

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    1
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    Shah Abbas

    Electrical & Instrumentation Eng. | MBA | Pipeline, Pumping Stations, Substations & Building Services MEP Specialist | Reg. SCE, UPDA & MIEAust.

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    To overcome resistance to change in construction project communication, start by clearly articulating the benefits of the new approach to all stakeholders, emphasizing how it improves efficiency and reduces misunderstandings. Engage the team early by involving them in the decision-making process and addressing their concerns. Provide adequate training and resources to ease the transition, and lead by example to demonstrate commitment. Foster a culture of open feedback, showing that their input is valued, and celebrate small wins to build momentum for the change.

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    1
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    Rémi MONAMI

    Associé | IAITO ⚔️ @ CONVERGENCES ARCHITECTURES ET TECHNIQUES

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    Une bonne connaissance des profils de communication des différents intervenants est essentiel pour un gestionnaire de projets. La manière de communiquer les objectifs et les changements d'objectifs est différente pour chaque profil. Je recommande à tous de se former un minimum sur ces méthodes. Pour ma part, le modèle DISC est facile d'accès et très pratique à appliquer.

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    Kelvin Choi

    Deputy Engineering Director at Dragages Hong Kong Ltd - Bouygues Construction

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    Facing resistance to communication changes in construction? Address it effectively by understanding the sources of resistance and engaging stakeholders in open dialogue. Clearly communicate the benefits and provide a detailed implementation plan. Offer comprehensive training and ongoing support. Appoint change champions to advocate for the new practices. Start with pilot programs and celebrate quick wins to build momentum. Continuously monitor progress and gather feedback for improvements. Provide strong leadership and foster a culture of adaptability. This approach will enhance collaboration, efficiency, and project success.

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