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You're facing conflicting feedback on UX accessibility features. How do you navigate the stakeholder maze?

When conflicting feedback on UX accessibility features leaves you puzzled, consider these strategies to chart a course:

- Prioritize user needs by evaluating feedback against accessibility standards and guidelines.

- Facilitate a collaborative discussion to identify common goals and compromise solutions.

- Test and iterate based on objective data to make informed decisions that serve the majority.

How do you balance diverse stakeholder input while maintaining focus on accessibility?

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You're facing conflicting feedback on UX accessibility features. How do you navigate the stakeholder maze?

When conflicting feedback on UX accessibility features leaves you puzzled, consider these strategies to chart a course:

- Prioritize user needs by evaluating feedback against accessibility standards and guidelines.

- Facilitate a collaborative discussion to identify common goals and compromise solutions.

- Test and iterate based on objective data to make informed decisions that serve the majority.

How do you balance diverse stakeholder input while maintaining focus on accessibility?

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36 answers
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    Jacqueline Meyers

    Chief Product Officer at LayersVR- Students Learn STEM Subjects Once and Remember Forever

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    As VP of Product and UX, I navigate conflicting feedback by aligning stakeholders to our core mission: user-centric design. First, I prioritize accessibility as a non-negotiable value, supported by data on user needs and compliance requirements. I facilitate workshops to address concerns and highlight mutual goals, focusing on measurable impacts like inclusivity and usability. If conflicts persist, I pilot key features, gathering user feedback to validate decisions. Clear communication and compromise ensure stakeholder alignment, while our users remain the ultimate north star. This approach balances innovation with inclusivity, maintaining trust and product excellence.

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    Clive Fernandes

    UI/UX designer | Graphic designer | Illustrator

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    Focus on the core principle of inclusivity and prioritize features that meet established accessibility standards. Engage stakeholders in open discussions, using data and best practices to highlight the importance of accessibility for a wider user base. Facilitate compromise by demonstrating how inclusive design benefits all users, ensuring that the final solution aligns with both business goals and accessibility requirements.

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    6
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    Andrea Mayumi

    Product Designer | UX Designer | Information Architecture Specialist & Usability | User-Centered Design | UX Strategy

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    Quando enfrento comentários conflitantes sobre acessibilidade, sempre coloco o usuário no centro. Avaliar feedbacks com base nos padrões como WCAG ajuda a manter o foco na inclusão. Promover conversas colaborativas com stakeholders transforma divergências em soluções alinhadas aos objetivos do projeto. Acessibilidade deixa de ser um obstáculo e se torna uma oportunidade estratégica. Além disso, priorizo decisões baseadas em testes e dados objetivos, garantindo que as soluções atendam às necessidades reais, mantendo a experiência inclusiva para todos.

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    Bewalwa Fikre

    Product | UX|UI Designer | Software Engineer | Entrepreneur

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    I focus on user needs and accessibility standards, use data to validate decisions, facilitate discussions to align goals, and propose testing to resolve conflicts. This ensures we meet both accessibility and business objectives effectively.

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    4
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    Dmitry Simon

    Web UI/UX Design Associate Manager at Newfold Digital | Team Leader | Senior UX Designer | Digital Product Design

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    Dealing with conflicting feedback on UX accessibility features can be challenging. I talk to all the stakeholders to understand their viewpoints. By listening to everyone's ideas, I can find common ground and explain how important accessibility is for our users. I show how making the design accessible benefits the project and enhances the user experience. Open communication helps us align our goals and move forward together.

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