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You're advocating for accessible design. How can you convince a client of its significant impact?

Accessible design ensures that your products are usable by everyone, including those with disabilities, and can enhance user satisfaction and broaden your audience. Here's how to convince your clients of its importance:

  • Highlight legal benefits: Explain how adhering to accessibility standards can protect them from potential lawsuits and fines.

  • Showcase user feedback: Share testimonials from users who benefit from accessible design to illustrate its real-world impact.

  • Demonstrate ROI (Return on Investment): Present data showing how accessible design can increase market reach and customer loyalty.

How do you advocate for accessible design in your projects? Share your strategies.

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  2. User Interface Design
  3. User Experience (UX)

You're advocating for accessible design. How can you convince a client of its significant impact?

Accessible design ensures that your products are usable by everyone, including those with disabilities, and can enhance user satisfaction and broaden your audience. Here's how to convince your clients of its importance:

  • Highlight legal benefits: Explain how adhering to accessibility standards can protect them from potential lawsuits and fines.

  • Showcase user feedback: Share testimonials from users who benefit from accessible design to illustrate its real-world impact.

  • Demonstrate ROI (Return on Investment): Present data showing how accessible design can increase market reach and customer loyalty.

How do you advocate for accessible design in your projects? Share your strategies.

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49 answers
  • Contributor profile photo
    Contributor profile photo
    Tanya Pokrashenko

    UI/UX Design | Prototype, User research | App design

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    Advocating for accessible design requires a mix of data-driven insights and emotional appeal. Start by emphasizing the legal benefits, such as compliance with regulations like WCAG, which help avoid penalties. Share success stories and testimonials from users who benefit from accessibility to show its human impact. Additionally, highlight the business value by presenting case studies or data demonstrating how accessible design broadens the audience, improves customer satisfaction, and drives loyalty, ultimately increasing ROI.

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    Dmitry Simon

    Web UI/UX Design Associate Manager at Newfold Digital | Team Leader | Senior UX Designer | Digital Product Design

    • Report contribution

    I convince clients of accessible design’s impact by showcasing how it increases user reach, enhances satisfaction, and aligns with legal standards. Sharing real-world examples of businesses benefiting from inclusivity highlights its tangible value. Demonstrating improved engagement metrics and presenting accessibility as a strategic advantage helps clients see it as an essential investment.

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    6
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    Ulyana Hubich

    🚀UI/UX Designer | Graphic designer🎨 | AI Artist

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    I tell my clients why accessible design matters by showing them how it can make their products stand out. I talk about how important it is to make things everyone can use, which makes people feel included. I also show how thinking about accessibility can lead to cool new ideas that help everyone. I explain that designing with accessibility in mind gets them ready for future rules and standards. Plus, I point out that being committed to accessibility can make their brand look good.

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    5
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    Yasin Ahmed

    User Experience Lead at Nebulae-Soft | Certified Google UX Designer | User Research & UCD Expert | Front-End & Interaction Designer | Information Architecture Specialist | Mentor & Team Leader

    • Report contribution

    Data Drives Decisions: I share metrics that show the size of the audience accessibility impacts. For instance, 1 in 4 adults in the U.S. has a disability. By excluding accessible design, you risk alienating a significant portion of users. Legal & Ethical Considerations: Beyond compliance with standards like WCAG or ADA, accessibility demonstrates a commitment to inclusivity. It’s a signal to the world about the values the client upholds. Enhanced Usability for All: Accessible design benefits everyone. Features like captions, larger text, or voice navigation not only assist those with disabilities but also improve the user experience for a wider audience, including those in situational constraints.

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    4
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    Subash Chandra

    Founder, CEO @Seative Digital | UI/UX Design Agency for Startups & Scaleups | Delivered Impact for 70+ Clients ⟶ Helping Brands Raise $168M+ | Digital design partner for future Unicorns 💵

    • Report contribution

    I want to tell you about a project where we added features to help people with disabilities, like making the site work with screen readers and adjusting color contrasts. The results were outstanding - not only did we see an increase in engagement from users with disabiliities, but the sites SEO also got better because it was easier to navigate and loaded more quickly. This shows that making design accessible helps reach more people and improves how users feel about the site. It's clear that accessibility is not just a good idea but really important for success and growth in the long turn.

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