Offer a mix of formats like videos, written guides, and live sessions. Let team members learn at their own pace where possible. Check in regularly to see what’s working and adjust based on feedback. Pair new hires with mentors to support different learning styles.

I deploy written guides together with short videos and both scheduled live meetings and shadowing periods when taking on new team members with different learning methods. New employees start with fundamental knowledge and proceed to select teaching approaches that work best for them. Regular meetings play an important role in detecting performance gaps as soon as possible. During one project the designer needed practical experience to learn while the analyst learned most efficiently by reading manuals. The dual onboarding approach shortened the total learning period down to a 50% reduction. New employees feel confident due to flexibility which provides support from the first day regardless of their learning method.

Visual learners excel in processing information through visual aids. To effectively engage visual learners in customer onboarding, it's crucial to present information in a visually appealing manner. Utilize things like infographics, charts and diagrams to illustrate key concepts and workflows clearly. Auditory learners prefer learning through listening and verbal instruction. A few ways to engage auditory learners during customer onboarding may involve hosting Zoom meetings, as well as offering phone calls or office hours to facilitate verbal interaction and discussion. Conducting live or prerecorded webinars with opportunities for Q&A sessions is a way to cater to their preference for verbal communication.

There are three keys in onboarding process effectively: o Diagnosing inefficiencies in a workflow using data analysis. o Drawing conclusions from statistical analysis to forecast market trends. o Understanding customer needs by analyzing feedback and behaviors.