Developers are looking for data from community managers. Community managers have a very good understanding of what players want but lack the data to back it up. That’s where community management softwares like Sogage can help by giving community managers the tools back their player understanding with data.

The more decisions in the game development is based on data and real insights, the less conflicts we can expect. In creative industry, including gaming, people may have strong egos. Data as a Common Ground: - Objectivity: Data provides an objective foundation for discussions and decisions. This reduces the likelihood of conflicts escalating due to subjective interpretations. - Transparency: When decisions are backed by data, the decision-making process becomes more transparent. This helps build trust among team members, as everyone can see the reasoning behind the choices being made. - Shared Understanding: Data can help create a shared understanding of the project's goals, target audience, and potential challenges.

I bring both sides together to clarify their perspectives. Developers focus on technical feasibility, while community managers prioritize player feedback. I guide the discussion to find common ground, asking each team to outline the impact of their priorities on user experience and project goals. If needed, I suggest a phased approach - launching core updates first, with room for community-driven tweaks in later stages. This collaborative process ensures both teams feel heard, aligning updates with both technical and community needs.

To mediate conflicts like this, it can also help to bring in data and player feedback as a neutral reference point. By grounding decisions in how they impact the player experience or align with the game's goals, you can shift the focus from individual opinions to the shared purpose of serving the community. This approach not only helps bridge differences but also reminds both developers and community managers that they’re on the same team, working toward a common vision.